I am a seasoned F&B professional and fanatic with over 20 years in the industry. I have demonstrated success in restaurant, café, and grocery industries with responsibilities spanning across operations, team leadership, program development, training and execution, customer service and hospitality, and business operations improvement. I have proficient skills in operational strategy and design, menu development, training development and execution, business analysis, data organization, architecture, and maintenance, cross functional team management and collaboration, team leadership and mentorship, and efficient process development.