Aaron Erdman Email & Phone Number

Minnetonka, Mn

-Manage numerous clients concurrently with a high level of customer service. -Identify, research, and resolve client service issues within the Electronic Health Record system.-Serve as assigned mentor for new employees, teaching them job skills and company policies/etiquette.-Design and host customer training courses on the Client/Server (C/S) and 6.x platforms.-Design and host webinars on new and existing software functionality. -Assist in the implementation of new software… Show more -Manage numerous clients concurrently with a high level of customer service. -Identify, research, and resolve client service issues within the Electronic Health Record system.-Serve as assigned mentor for new employees, teaching them job skills and company policies/etiquette.-Design and host customer training courses on the Client/Server (C/S) and 6.x platforms.-Design and host webinars on new and existing software functionality. -Assist in the implementation of new software functionality for existing clients.-Serve as active resource for customers and co-workers.-Multitask between clients and various project tasks daily.-Perform on-site and remote audits of customer systems. Show less