Aaron Glenn

Aaron Glenn Email and Phone Number

Lead Customer Operations Analyst @ FanDuel
Atlanta, GA, US
Aaron Glenn's Location
Atlanta, Georgia, United States, United States
Aaron Glenn's Contact Details

Aaron Glenn work email

Aaron Glenn personal email

n/a

Aaron Glenn phone numbers

About Aaron Glenn

Experienced professional with a strong background in client success, account management, technical support, and team leadership. Proven ability to validate applications, troubleshoot integrations, manage escalations, maintain high customer satisfaction, and lead teams. Seeking roles such as Support Supervisor, Client Success Manager, Account Manager to leverage my existing skills in order to make an impact.

Aaron Glenn's Current Company Details
FanDuel

Fanduel

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Lead Customer Operations Analyst
Atlanta, GA, US
Website:
fanduel.com
Employees:
4006
Aaron Glenn Work Experience Details
  • Fanduel
    Lead Customer Operations Analyst
    Fanduel
    Atlanta, Ga, Us
    View
  • Shift4
    Technical Support Lead
    Shift4 Nov 2023 - Present
    Collaborate with implementation, validation, and product teams to test and validate applications pre-release. Partner with Product teams to triage bugs in JIRA and ensure all requisite information is included. Attend major account meetings, and prioritize escalations with client success for high customer satisfaction.
    View
  • Allied Universal
    Account Manager / Site Supervisor
    Allied Universal Oct 2021 - Sep 2024
    Atlanta Metropolitan Area
    Created training courses and managed billing, scheduling, and payroll. Collaborated with client leadership to resolve escalations of security and safety concerns. Led weekly account meetings with supervisors, Directors and Operational Management to review, discuss trends and address production and identify opportunities for improvement. Reduced turnover by 20% and enhanced safety and productivity through improving internal communication networks.
    View
  • Spoton
    Application Support Lead
    Spoton Oct 2021 - Nov 2023
    Atlanta Metropolitan Area
    Tested and validated client configurations, resolved payment discrepancies, administered 25,000+ mobile devices with tools such as PAX, Airwatch and Eloview. Earned a 98.7% CSAT while also achieving top 5 monthly resolution metrics within the support team.
    View
  • Brewton-Parker College
    Its Student Assistant
    Brewton-Parker College Aug 2019 - May 2021
    View

Aaron Glenn Education Details

Frequently Asked Questions about Aaron Glenn

What company does Aaron Glenn work for?

Aaron Glenn works for Fanduel

What is Aaron Glenn's role at the current company?

Aaron Glenn's current role is Lead Customer Operations Analyst.

What is Aaron Glenn's email address?

Aaron Glenn's email address is aa****@****bal.com

What is Aaron Glenn's direct phone number?

Aaron Glenn's direct phone number is (918) 461*****

What schools did Aaron Glenn attend?

Aaron Glenn attended Brewton-Parker College.

Who are Aaron Glenn's colleagues?

Aaron Glenn's colleagues are Jordan Petersen, Adam Jackman, Biro Edmond, Michael Wright, Phd, Sam Seetaram, Stephanie Lee, Joe C..

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