Aaron Hackett Email & Phone Number

Great Lakes Region

TBC Brands - Great Lakes Region (PA, WV, KY, OH, IN, MI)

Palm Beach Gardens, Florida

• Spearheaded the establishment of a robust workforce planning department for diverse business verticals including retail, franchise, distribution & logistics, and corporate functions. Pioneered the creation and execution of a labor-management optimization strategy, significantly enhancing operational efficiency.• Orchestrated the seamless implementation of (UKG) Kronos Workforce Central, an enterprise-grade time and attendance software solution, across a network of company locations with over 10,000+ users. • Introduced a cutting-edge workforce analytics Business Intelligence (BI) system (MicroStrategy), acting as a catalyst for data-driven decision-making. Empowered business leaders with actionable insights and robust reporting mechanisms, pivotal to a continuous improvement plan.• Engineered an effective performance measurement framework, inclusive of skills assessments and performance metrics. This initiative yielded remarkable enhancements in associate performance and compliance, underscoring the commitment to continuous advancement.• Developed and executed a comprehensive workforce labor "model" for a vast network of 700+ retail store locations. This model was underpinned by robust financial planning and analysis, playing a crucial role in driving a workforce strategy aligned with an annual payroll budget.• Designed, curated, and delivered comprehensive workforce management training content. Conducted interactive instructor-led training sessions and developed e-learning courses, information libraries, intranet sites, and company communications, ensuring a well-informed and adept workforce.• Led the evaluation, design, and implementation of progressive compensation structures for retail store locations, impacting thousands of Associates. This comprehensive initiative included competitive pay analysis, job grading, pay scales, base and variable pay structures, as well as financial modeling to gauge the fiscal impact during annual budgeting processes.

New England

• Multi-unit Manager (15+ locations) with profit & loss responsibilities• Sales (B2B & B2C), account relationship management• Operations management• Associate recruiting, hiring, training & development• Inventory management

12 Lexington Street, Lewiston Me

• Corporate Leader (60+ locations) with cost center responsibilities• Financial planning & analysis• Workforce management• Project and program management• Retail facilities and equipment selection and purchasing• Associate training and development (LMS administrator, content creator, facilitator)

New England

• Multi-unit Manager (15+ locations) with profit & loss responsibilities• Retail sales, fleet sales, commercial sales, and operations management

Falmouth, Maine

Fixed Operations Management Performance Motors (Mercedes-Benz Dealer) | Falmouth, ME February 2000 - February 2005• Fixed operations management with profit and loss responsibilities• High-level customer experience and engagement

South Portland, Maine

Positions held during my 11 year tenure at Sears, Roebuck and Company, all with increased responsibility and promotions:* Auto Center Manager* Assistant Auto Center Manager* Technical Coordinator* Automotive Technician* Installer (PT)* Hardware Sales (PT)* Paint Sales (PT)

Bachelor Of Science - Bs, Business Administration, Human Resource Management

Anticipated graduation date of September, 2024

Associate Of Applied Science, Automotive Technology

Automotive Technology

Diploma, College/University Preparatory