Aaron Howard Email & Phone Number

Denver, Colorado, United States

- Achieved a 10% increase in account creation conversion rates by developing and maintaining user personas and journey maps to inform design decisions.- Informed product roadmap prioritization by designing and analyzing user surveys with over 500 responses on user preferences.- Reduced cart abandonment by conducting in-depth user interviews and usability tests to identify and address friction points in the customer experience.- Decreased project setup time by 20% by establishing Trimble's UX research standards and practices for stakeholder engagement, reporting formats, research planning, and findings analysis.- Led ethnographic field studies with semi-truck drivers to uncover software frustrations, resulting in an 8% decrease in user frustration related to logging-in issues.- Engaged an audience of over 100 attendees by presenting a webinar on understanding and conducting UX research.

- Delivered research outcomes and insights to internal teams and stakeholders, emphasizing the significance of user research in enhancing product success and garnering support for user-centric design initiatives.- Collaborated with cross-functional teams to incorporate user-centered design principles into multiple rounds of evaluative and generative research sessions.- Led over 5+ design workshops with stakeholders to gather insights and create consensus among project objectives.- Utilized multiple mixed-methods research sessions to understand users' desire for virtual assisted experiences at zoos.- Worked across 4 teams, using usability testing and generative research, to improve customer experiences, resulting in a 10% customer retention rate.

- Increased customer satisfaction by 15% by synthesizing findings into a clear, actionable research report that guided the direction of new feature releases.- Mentored 5 junior researchers to improve overall team research methods and provide career development.- Boosted transparency and stakeholder alignment by conducting design sprints, resulting in an improved understanding of the research process and reducing project misalignment among three stakeholder levels.

- Achieved a 5% increase in on-time project completion by developing an Integrated Master Schedule to prioritize key milestones.- Enhanced executive oversight by compiling and presenting monthly division-level performance metrics to the performance review board.- Streamlined financial operations by creating a Standard Operating Procedure (SOP) manual for requesting, releasing, and documenting fund transfers across three accounting systems.

- Leveraged administrative and financial expertise to ensure compliance with FEC filing regulations for all donated contributions, totaling $200 million.- Spearheaded the automation of report generation for the bi-monthly postcard mailing process, enhancing efficiency and allowing two administrative roles to be streamlined.- Conducted analysis, budgeting, and coordination of DSCC financial accounts in alignment with Democratic state party accounts.

Louisville, Kentucky Area

Master Of Arts (M.A.), International Commerce And Policy

Bachelor Of Arts (B.A.), International Studies

Education record

Intensive French Language course Study Abroad Experience: September-December 2011