Aaron Konigsmark Email & Phone Number

Greater Minneapolis-St. Paul Area

Growing and maintaining the industry leading employment law compliance products GovDocs is known for.

Greater Minneapolis-St. Paul Area

HighJump becomes Körber Supply Chain. Continued all work and added a management of Ship our add on for warehouses that need small parcel and LTL rating and services.

Greater Minneapolis-St. Paul Area

Product manager duties for HighJump TMS. Added as product owner for Warehouse Edge (a warehouse management system). Was the first product owner for Warehouse Edge, a $3 million product annually. Responsible for feature writing, release planning, roadmap creation, executive reporting, backlog grooming.

Bloomington, MN

Managing the Transportation Mgmt. System (TMS) pillar app on the HighJump One platform. Product manager for the TMS product. The first formal product manager in this role for the product. Formalized the Scrum process for the dev team. Brought more mature, company aligned development practices to the group that improved efficiency and communication. Ushered.

Greater Minneapolis-St. Paul Area

Represented Surly to the community through offerings of our product, new and old. Fostered beer education throughout the tasting process. Encouraged travel and provided information about our destination brewery. Performed security duties at the destination brewery ensuring alcohol laws were abided and the environment was safe. Poured beer and sold tickets.

Greater Minneapolis-St. Paul Area

• Created, built, managed physical product lines from creative ideation to execution | Managed Software as a Solution (SAAS) platform making improvements to it using Agile methodology (Scrum) | SME (subject manager.
• Promoted into this position after two years from the previous position that I founded and defined.Created product lines from creative ideation to execution managing the entire process.Collaborated with Segment.
• SME for all software used to create, order, and track products on the client facing platforms and all internal supporting platforms.
• Enhanced software functionality through company generated ideas that were implemented through Agile methodology.
• Supported multiple peers as I transitioned program configurations duties to a different department making the process more collaborative and transferring a huge amount of knowledge to allow for a smooth transition for.
• Designed a process and timeline to create new products within existing parameters to gain time and clarity for future projects involving multiple departments.

Hallmark Business Connections

• Created, maintained, enhanced platform programs sold by Business Development to clients | SME for all software used to create, order, and track products on the client facing platforms and all internal supporting.
• Promoted to position that I founded and defined requiring IT experience, customer service, and expert knowledge of company procedures and proprietary database editors.
• Managed all base level platform projects interacting with up to four different departments.
• Consulted and solved problems for issues outside the scope of daily responsibilities.
• Created and maintained templates for standard product offerings used by Business Development that increased accuracy of documentation, communication, and shortened the sales life cycle.
• Educated the Business Development on products, system offerings, and best practices.

Greater Minneapolis-St. Paul Area

• Provided benchmark customer service to all users of platform products
• Awarded for being consistent member of the top 3 call takers contributing to the success of meeting Service Level Agreements of <70 second Average Speed of Answer, >95% Answer Rate, and <3:20 minute Average Talk Time.
• Liaison between customers and every department of the company to solve unforeseen situations and fill in gaps of missing pieces of information to ensure future callers with the same situation have a faster resolution.
• Organized and founded the Knowledge Base Revamp Team for the customer facing redemption and ordering websites using the RightNow Technologies. This team effort simplified and streamlined all information regarding.
• Selected to head a division of the company as it moved responsibility from office locations.
• Provide relief and performed the duties of the receptionist as needed.

Greater Minneapolis-St. Paul Area

• Managed the busiest movie theater in the state of Minnesota with over one million guests annually | Hired, terminated, and trained employees, and managed payroll and scheduling.
• Oversaw the hiring of 40+ employees for the summer movie season.
• Created and maintained all hourly employee files.
• Manage floor during heavy volume periods, handle large amounts of money.
• Conducted weekly concession inventory, ordering, and hard counts never having a discrepancy over the allowable amount.

Cedar Rapids, Iowa Area

Manage every lever of day to day operations including; open and close, manage day and evening shift personnel, book keeping, delivery, food prep and cook.Provide excellent customer service. Inventory management including ordering and hard counts.

Wrote, taught, and led preschool to high school aged students in the creation of drama. Interacted with parents about progress of students.Student ambassador on a trip to Eastern Europe to collaborate in a workshop that would become a theater piece.

Bachelor Of Arts (B.A.), Theatre/Theater, Cum Laude

Ba, Theatre; Performance And Youth Theatre, Cum Laude