Operational leader overseeing a team of over 40 phlebotomists, I take pride in fostering the professional growth of my team members, many of whom have advanced under my leadership. I am responsible for mitigating risk and ensuring business continuity across 15 strategic locations. By streamlining team efforts, I align our initiatives with established objectives. My role encompasses managing attrition, onboarding, training, and mentoring new team members, as well as tracking engagement, conducting performance reviews, and facilitating goal setting to drive overall team success.