Responsible for the store's operation and general maintenance on a daily basis. Serves as the first contact for all customer issues and concerns. Addresses equipment issues and determines the course of action and expediency for repair. Serves as the store's primary loss prevention representative.

Manage a military clothing store with $4.5 million in annual sales supporting more than 10,000 service members on Fort Gordon.

Coordinated planning of organizational and individual training for 12 departments and more than 820 personnel. Supervised cross functional departments/teams that prepared training plans, identifies manpower, logistical needs, and identified potential safety issues ensuring quality training events for all personnel. Managed projects using established project timelines, metrics and budget allocations to ensure completion in accordance with established Army Quality Standards for all departments and tracks project progression according to time and standard. Directed and managed the cross-functional inspection teams ensuring compliance with Army Quality standards. Managed operational budget and prioritizes staff actions according to overall unit needs.

Led a team that planned and coordinated organizational training for six departments and more than 250 personnel in two countries. Managed a staff that identified manpower and logistical needs and safety requirements for all training events. Planned, assigned, and managed project tasks of diverse teams in support of Department of Defense missions throughout Europe and in combat areas. Developed and managed a complete reorganization of a unit to include new unit goals, updated equipment, and individual personnel training needs.

Served as the Army Reserve’s representative for all individual training issues in the Chemical, Engineer and Military Police specialties. Managed all military school seats for the Army Reserve in those fields among six training institutions across the United States. Managed the Army Reserve’s officer education system providing recommendations for developing the program. Developed and initiated a streamlined education training plan for the Chemical Corps that was adopted for all training programs in the Army Reserve.

Led a staff that processed personnel actions for six organizations and more than 200 personnel. Supervised daily operations that focused on personnel evaluations, transfers, promotions, awards, punishments, and individual inquiries. Processed leader evaluations ensuring correctness and timely submissions. Coordinated organizational promotion requirements and reviewed promotion packets for junior personnel.

Supervised the daily operations and schedules for three departments that maintained 64,000 acres of military training areas and $20 million of equipment. Coordinated team actions that scheduled and modernized more than 30 ranges supporting 100,000 military personnel each year. Led a major construction project of a new facility used by Soldiers training to protect military missiles in a combat zone. Supervised the general maintenance and operations of a separate 6,000-acre training facility.

Managed a team that collected, clerically processed, and distributed more than 1.2 million pounds of General Motors equipment destined for 55 assembly plants in the United States and Canada. Prepared supervisor and employee work schedules and prioritized work effort according to plant needs. Led five supervisors who were responsible for freight accountability and ensuring accuracy of distribution.

Led a communications team of 48 personnel for a rapid-response unit. Served as the lead maintenance and logistics representative for an organization of more than 100 personnel. Moved into a position as the senior training representative for an organization of more than 500 personnel. Led a staff that provided administrative, logistical, and maintenance needs to a communications team of more than 80 personnel. Reviewed and processed training requests for five subordinate units. Coordinated individual training and weapons qualification events.