Aaron Meyer-Abbott Email & Phone Number

Oakland, Ca, Us

San Francisco, California, Us

$12 million average per year in ACV under management spread across 40 Enterprise AccountsExceeded expectations by renewing more than $35 million in total annual revenue with a retention rate of >99% over the last 3 years representing a pod high achievementConsistently outperformed KPIs for upsells with more than $4.5 million of additional ACV added to my portfolio through cooperation and support of Account Executives Grew strategic enterprise account base growing and managing multiple accounts to more than $1 mIllion ACVContinuously evolved the curriculum presented during CSM bootcamp sessions to reflect ongoing growth to CSM role, introduction of new tools, and process changes over time

San Francisco, California, Us

Continued main CSM responsibilities with additional responsibilities for training and mentorship of CSM teamAssessed current onboarding experience for new-hire CSMs by working with CS leadership and internal stakeholdersStrengthened the CSM new hire onboarding experience by designing and delivering new hire boot camp sessions on CSM Tools and The Customer Lifecycle. Contextualizing the CSM role and focusing on necessary skills/tools needed for both proactive and reactive touchpointsFacilitated bootcamp sessions for all CSM hires in NAMER since 2018 and in EMEA since 2020CSM of the Quarter Q2 2020

San Francisco, California, Us

Project and resource managed the post sales enterprise customer experience. From Implementation, to Quarterly Business Reviews, and renewal negotiationsManaged a portfolio of $10 million ACV and 60 clientsCollaborated cross-functionally across dozens of departments and global teams to support the needs of Cloudflare's enterprise customer base. Liaising with engineering, product, legal, support, sales, solutions, enablement, and marketing teams to resolve customer issuesProject managed the onboarding of more than 40 enterprise customers Evaluated and delivered regular ROI guidance via Business Review using historic analytics to report on product utilization and consumption

New York, New York, Us

Non-Profit Organizations have a unique challenge for software needs. Most clients prior to adopting Giveffect would use anywhere from 3-9 different software systems that do not communicate with each other. This is where Giveffect comes in. Giveffect provides one CRM that manages Fundraising, Volunteers, Membership, Website, Donation, Email Marketing, Direct Mail, Wealth Screening, Major Gift Tracking among a few things. Giveffect brings all these systems under one roof, giving our clients a full 360 degree view of their supporters.As the Program Manager, Customer Enablement my team has a multifaceted roll that manages the relationships with some of the leading Non-Profit Organizations in the country. We manage Non-profits ranging in size from an annual revenue of $100k to $100 million.Some of our more well known clients are Habitat for Humanity, Food Banks of America, Big Brother Big Sister, Ronald McDonald House Charities, United Way, Goodwill, and the Mathew Shepard Foundation.Customer Enablement is responsible for the On-boarding, Support, continued education and Account Management of all our clients taking a holistic and consultative view of our relationship.

San Mateo, Ca, Us

Organized onboarding and training for all new Energy Consultants in sales technique and best practices as well as continuing sales education and training for existing consultants on software tools such as Salesforce, Ambassador, SolarBid, and Google Sketch UpDeveloped team training on contract negotiation, coordination of inside resources, and CRM tools while leading weekly presentation, review, and role-play increasing the teams pull-through rate across first 90 days of trainingOut performed all territory Mentors in earned bonus on mentee performance achieved through attainment of full ramped quota within 90 days of start date

San Mateo, Ca, Us

Consulting for the largest residential solar company in the U.S.Conducting on-site/webinar/phone energy evaluations for initial system designs. Analysis of electrical loads, structural limits, financial return on investment, and project expectations for the residential market.Member of the Century Club for 100 installations achieved during my first year as an Energy Consultant Advanced knowledge and experience with Sketch Up, Salesforce, SolarBid, and Outlook.Nationally recognized by Hayes Barnard (SolarCity CRO) for being the first energy consultant to prospect, qualify, and sell a system through the Solar Open House initiative in California.Led team in installations for 2014-2015Completed training on working with non-profits to help fundraise through the Ambassador program

Anaheim, California, Us

Managed the training of new Solar Consultants by collaborating with sales leadership to understand sales priorities and identify areas for improvement.

Chef de Partie

Stockton, California, Us

Led in educating residents about University procedures, regulations, and other important policies pertaining to the residences and University life.• Established community norms and ground rules.• Planned programs and discussions about a range of issues while promoting intellectual life.• Mediated conflicts and helped residents to take responsibility for their residence community.• Performed personal counseling/advising and various administrative responsibilities.