Aaron Preis Email & Phone Number

Tampa, Florida, United States

Vista, California

Carlsbad, Ca

Greater San Diego Area

End User support to all proprietary technologies offered by Intermedia.Answer incoming phone calls from help desk environment. Respond to incoming e-mail support requests.Assist new clients with the on-boarding process to use Intermedia products. Find and document any new support issues. Hosted Exchange support, SaaS Implementation, Cloud Server, Backup Services, HIPPA compliance, and many others.

Greater San Diego Area

Provide end user support to Marines and staff on infrastructure makeup and working technologies. Support training in an Immersive environment with proprietary technologies to Marines and trainees to build combat skills and muscle memory.

Greater San Diego Area

External support for over 500 locations across the Country. Provide desktop support for users as well as POS integration and troubleshooting systems. Part of a major Micros POS upgrade team spanning to every location of business. Perform and oversee software and hardware installation and upgrades to all systems on network.

Oversee the operation of computer network including hardware/software support, training and special projects.Plans, designs and implements data connectivity for local area network (LAN) and wide area network (WAN) systems.LAN/WAN hardware/software purchases, and system installation.Provide network and remote connectivity hardware/software support.Windows 2003, 2008 Server administration.Understanding of infrastructures as applied to networking through switches, routers, OSI model, TCP/IP and all transfer protocol methods.DHCP, WINS, DNS, Terminal Services, IIS etc.Switch Configuration, POE, Cisco, for VOIP phones and Data networks. VLAN creation for new and existing IP schema.Active Directory, Netware, and Server management skills.Complete Server maintenance including backups, shared network drives. FSMO roles, DNS controllers, NAS; and every aspect of Infrastructure maintenance. Complete structuring of new Installation of Network using Circuits. T1, T3, PRI, MPLS, SIP.Desktop and laptop software installation and maintenance not limited to Microsoft products.Provide comprehensive support for MS Exchange servers at both network and user levels.VOIP integration specialist. Wireless Router configurations, AP units, Security.VPN, Firewall, DMZ security creation and configuration. BES Server (Blackberry) configuration and maintenance.Cloud Computing .Bomgar, Citrix, VMware virtualization software. Purchasing and asset tracking of all computer and server based hardware and software.Training of all hardware and software related products to drive business continuity.; Internal and External support for Mojiva infrastructure to offices; Provide desktop support and overall company server maintenance and best practices on network environment. Perform and oversee software and hardware installation and upgrades.

Install and configure servers, desktops and networking equipment. Keep network intact and supported computers throughout company. Travel to customer client sites and configured data and voice networks. Responsible for all desktops and laptops configuration throughout company. Create; manage local policies, intranet security, Bandwidth, Anti Virus and Internet Access. Configure and implement Group Policy Objects in AD. Troubleshoot data networks to resolve PRI and T1 and or LAN issues. Engineer new network design for I.T. staff in order to implement VOIP system. Internal Point of contact for all Server, Backup, Data, and Infrastructure.

Supported 300+ users on Novell based network. Troubleshooting for various types of computers, hardware and software. Built computers from scratch to support users. Worked on an on-call basis to help keep network in order. Maintained entire stock of company related hardware including laptops, monitors, motherboards, hard drive, sound cards and software for drivers, network location, motherboards, printer information, palm pilots, laptops, and other software retention.

Information Technology

Education record

Education record