Aaron Probert Email & Phone Number

St Ives, England, GB

United Kingdom

*

United Kingdom

*Account Management *Customer Retention *Account Planning

Cambridgeshire, England, United Kingdom

Remote

Remote

• thebigword is a world leader in interpretation and translation technology, supporting governments and global brands with all their language services needs.
• To understand the workings of thebigword Interpreting Operations department to be able to provide a swift resolution to queries.
• To understand our Wordsynk application to ensure you are able to provide support in response to queries
• To source appropriate linguists for clients requirements
• If a customer is unhappy, to try and reassure them and escalate any serious concerns as necessary
• Provide real-time customer care to clients and linguist

Remote

We make business technology effortless by doing the “service bit” really well. You want a technology partner, an equal who takes shared responsibility for your success. I work within multiple brands within iomart.*Sales Support *Technical Support *Reporting & Data Analysis *Customer Relationship Management - Providing front line support and escalating.

Cambridgeshire, England, United Kingdom

We provide innovative, sustainable packaging solutions that protect and prolong product lifecycles*Account Management *Project Management *Customer Service - Managing a portfolio of customer accounts - Managing and maintaining positive relations with customers by being the first point of contact for all account queries - Managing and Coordinating multiple.

Cambridge, England, United Kingdom

With 20 years’ experience in the industry, we are experts in assisting public sector, business and voluntary organisations in the UK, as well as members of the public, with all their interpreting and translation needs. *Customer Service *Recruitment *Complaint management*Translation Project management - Coordinating interpreting bookings for customers.

Cambridge, England, United Kingdom

- Co-ordinating interpreting bookings for customers within the public sector - Speaking with customers through varied communication streams - Rectifying Booking issues - Resource Management - Project management

Higher National Diploma, Level 3 Customer Service Specialist, Level 3 Distinction

Cmi Level 3 Management And Leadership, Distinction

Gcse, 9 Gcses, 9 Gcse Passes At Grade(S) - 6 & 7 (A/B)

Mathematics - B English Language - B English Literature - A Business Studies - B Food Nutrition and Preparation - B Geography - B Science.