Aaron Probert Email & Phone Number

I am an ambitious, passionate, high performing and fully autonomous Complaint Handler whose responsibilities and deliverables have been executed with outstanding accuracy and quality. I've recently taking on a new challenge at Hargreaves Lansdown and I'm excited to further my career. I have wealth of knowledge within the general insurance industry across many different disciplines and delivered outstanding results against the business objectives in my previous - with customer focus and value being at the heart of everything I do.I have been recognised internally for my ability to achieve outstanding results and have been entrusted to develop outsourced assistance to competency for the last 8 months. Running multiple training courses for over 100 members of outsourced staff into the product they will be assisting.I've also people managed a team of 20 individuals to competency for the past 7 months to ensure KPI's and SLA's are metI am able to quickly build relationships with teams and stakeholders resulting in strong buy in and successful outcomes. I am also a fast learner who is able to quickly adapt to changing priorities while keeping a delivery focussed mind-set.