Aaron Quick Email & Phone Number

San Francisco, California, US

- Lead a team of eight Success Managers in the Healthcare Provider Enterprise practice- Partner with AVP of Sales to manage and grow $120 million portfolio annual contract value- Manage overall attrition operations, reporting and modeling for $750 million healthcare business

San Francisco, California, US

- Oversaw a team of four Customer Success Managers, including establishing and maintaining relationships with two AVPs and eight RVPs on the Sales team- Managed overall attrition process of the $110 million business for portfolio leadership- Ensured customer satisfaction with Salesforce products, required upgrades and technical support- Monitored adoption.

Boston, Massachusetts, US

- Expanded relationships with client leadership resulting in $5.2 million of new and add-on business- Provided engagement oversight of project teams during billing, clinical and portal implementations- Redesigned internal project management tools and processes to support a consistent Client Success methodology- Mentored 14 direct reports through career.

San Diego, CA, US

- Managed the EMR process redesign and ICD-10 configuration readiness for a large, multi-specialty physician group- Utilized Six Sigma methodology to facilitate the identification of improvement opportunities in the referral and authorization processes for a national therapy and rehabilitation provider- Partnered with the international division of a global.

Boston, Massachusetts, US

- Sold $7.1 million in revenue and managed 30+ team members providing training and go-live support for a large EMR vendor- Managed four client teams through preparation and execution of eCW v10 upgrades- Functioned as the Program Manager for an athenaClinicals deployment for 1600 ambulatory physicians- Provided oversight for a Meaningful Use Eligibility.

Dublin 2, IE

- Directed the Program Management Office responsible for 40+ resources and $4.5 million in professional fees, spanning nine distinct client initiatives- Managed a team responsible for re-licensing 160 individual software applications from contract draft through client executive approval- Oversaw a $9.7 million software implementation budget and ensured.

Dallas, TX, US

- Managed the Program Management Office for multiple projects, including the maintenance of Key Performance Indicator data and project management software- Facilitated nursing workflow design sessions focused on identifying current processes, patient care risks, and throughput inefficiencies- Trained clinical and administrative staff on the use of.

Worldwide, OO

- Functioned as the Operations team lead in the revenue cycle redesign and training for the admitting processes of a provider’s inpatient hospitals- Conducted hospital site visits to interview staff and document current process flows and observations- Developed Patient Access work flows, job descriptions, policies and procedures, and job aides

Omaha, Nebraska, US

- Managed a clinical project group chosen to focus on decreasing Cardiology length of stay within the medical center- Attended Six Sigma Black Belt training and incorporated tools into team activities- Assembled project deliverables into presentations for executive leadership and management team- Updated executive sponsor for approval on decisions and.

Mha And Mba

Bachelor Of Science (B.S.), Business Administration