Go to market leader responsible for defining the entire post sales strategy & experience for our customers, across the respective product line(s) and platform. Partnering with key departments including Products & Engineering, Product Marketing, Sales to ensure consistent messaging, and jointed up experience

Defining and driving initiatives to support scaling the organization as grows. Core activities cover - - Scaling CS Business Processes and Standardization, - Post Sales Account presence on global accounts, - Driving industry best practices, - Sales & Delivery Support

Accountable for owning the definition of a new GTM product.Responsible for the introduction and roll out of a new primary product stack and revenue driver for Apptio, targeting Strategic and Enterprise customers where the organization has a global focus, are already using a shared service structure, or are embarking to one. Delivering a business user focused experience for shared services, using industry aligned taxonomy, interlocked with ATUM (for IT cost/services) to enable quicker insight into cost drivers, end to end capability consumption, track maturity growth and its impact on cost / efficiency measures.

Creating a new delivery practice focused on Enterprise Business Management.Enterprise Business Management is focused on non IT Shared Services and Tech-Centric use cases that fall outside of traditional Technology Business Management.Enterprise Business Management has an initial focus on three sets of core capabilities - FINANCIAL MANAGEMENT & MODELING - Align ALL services capabilities to business priorities and goals, including a Total Cost of Ownership for business services BILL OF SHARED SERVICES - Automated monthly chargeback for Billing & Recovery; communicate services spend by business units, departments or users and recover costs.BUSINESS PERFORMANCE - Detailed utilization, cost & volume analytics for optimization; Translate complex financial & operation data into insights that support better decision making

Working with Tier 1 international clients to provide successful Technology Business Management (TBM) SaaS solutions, via Apptio product suite.Technology Business Management provides the CIO and CTO with credible, relevant and timely information with which to base operational and strategic decisions on; whilst allowing the CIO/CTO to drive the conversation with their Business customers vs. the typical reactive conversations that occur - it is the CIO / CTO's Business Management System.UK Global Retail and Investment Bank (London) Q3 - Q4 2017 Progamme Director across TBM and EBM Responsible for senior stakeholder engagement and management, scoping and on time delivery to exceed client requirements. German Global Investment Bank (London)Q3 2015 - Q1 2017Successful delivery of TBM best practices covering entire IT cost base; supporting business drivers to take cost out of the business, with significant additional actionable insights to be executed upon.Created roadmap which directly led to new product sale (IT Planning focused) and supported ACV renewal.Global Oil Major (custom implementation) (Holland) Q1 - Q4 2014 Led the custom TBM implementation covering global IT cost base and estate with focus on understanding the cost drivers and reducing cost by significant marginGlobal Pharmaceutical (France)Q2 - Q3 2016Scoped TBM delivery and built exec relationships, whilst overseeing the successful deliver of the project. Project delivered integrated TBM, IT Planning plus other critical capabilities such as multi currency to model different scenarios. Achieved significant time savings deploying IT Planning, created the ability to understand Applications and Service TCO and the ability to offer what-if scenarios and Showback options for their BU’s/Business Partners for IT spend Global Gaming (France)Q2 2016 - Q2 2017 International FMCG (UK) Q1-Q3 2015Eastern European Retail Bank (Czech Republic) Q2-Q4 2014

Accountable for engaging with senior stakeholders to define, shape and implement regulatory enforced behavioral change impacting all customer interaction at all levels of the organization, resulting in significant thought leadership change across B2B, SME, B2C and Corporate functions. Accountable for defining, shaping and delivering the end to end SAP billing improvement programme, which was recgonised by Which as industry leading.Responsible for managing multiple cross functional key stakeholders to ensure alignment and buyin to significant financial commitment (£multi million), whilst running multiple work streams delivering business benefit.

Identified, built & managed relationships with VP and director level stakeholders within account around the key principles of; on going service; delivery of change and the development of an aligned IT/Business strategy; with the brief of bringing IT closer to the business. New role within the organisation requiring formulation of stakeholder engagement model and plan to drive acceptance and engagement.Key account was Commercial; Propositions, Base Management, Retail, Consumer Products, Customer Insight Provided thought leadership with Directors to define and influence their strategic roadmaps, to ensure full understanding of future plans & aspirations in order to effectively map and manage IT and Business strategy

Provided thought leadership with Directors to define and influence their strategic roadmaps, to ensure full understanding of future plans & aspirations in order to effectively map and manage IT and Business strategy, including the multichannel.IT Carve Out – Responsible for shaping and delivery of working model for outsourcing of c£50m business unit. Responsible for defining the delivery methodology and working processes including financial tracking. Accountable for first IT project delivery post carve out & using new development methodology to minimise time to market & business satisfaction. Shaping engagements - ensured business concept is defined, viable & achievable (inc business case, Opex/Capex and pragmatic options to meet business goals) in advance of formal feasibility investigation – Identified existing technology re-use across multiple business channels where possible. Accountable for Portfolio delivery consisting; Mobile Broadband, Devices, Messaging (SMS/MMS), Products (non multi media, e.g. Device Detection), & Mobile Voice (e.g. Visual Voice Mail, HD Voice). Portfolio increased to include UK Web & Mobile Portal accountability & responsibility. Point of escalation for in-flight projects.Portfolio value c£4m+.

Working with International Defence Organisaitons; NATO, UK Armed Forces (LAND) and RFA, to shape engagements and deliver Force Generation software in order to meet Political and Operational goals.