With over 20 years of experience in sales, business development, and operational leadership, I am a dynamic and results-driven professional passionate about driving business growth and operational excellence. My extensive background in national sales management, direct sales, contact / call centre management including cold calling, lead generation and change implementation & management has equipped me with the skills necessary to excel in executive leadership roles, including Chief Operating Officer (COO).In my most recent role as National Head of New Business and Lead Generation at Corpay, the world's largest non-banking provider of corporate foreign exchange risk management, I led a high-performing team of 27 Business Development Associates. My responsibilities included overseeing daily operations, performance management, and training, ensuring the team met and exceeded targets and KPIs. I collaborated closely with the BDM team and senior management to develop and implement effective sales strategies, campaigns, and processes.My leadership at Corpay resulted in my team achieving over 150% of their revenue target within my first 12 months, with a remarkable 285% growth from the previous fiscal year. We also achieved 105% of our appointment targets, making our team the highest-performing BDA team globally. I successfully introduced new bonus plans and incentives to global management at Fleetcor, which were implemented company-wide to maximize performance and reduce attrition.My core competencies include strategic planning, team leadership and development, performance management, change management, recruitment and onboarding, coaching and mentoring, and organizational skills. I am adept at driving sales and revenue growth, managing budgets, developing new business, and exceeding sales targets. My financial acumen includes budget forecasting, KPI analysis, and compensation structure design.Operational excellence is a key focus, as demonstrated by my ability to optimize processes, conduct performance reviews, and manage contact centers. I excel in written communication, data analytics, and managing multi-national teams. My expertise in foreign exchange risk management, strategic partnerships, and client relationship management ensures comprehensive business enablement.I am eager to leverage my extensive experience and proven track record to take on other senior executive roles, where I can contribute to driving organizational success and growth