Aaron Thacker Email & Phone Number

Mckinney, Texas, United States

Dallas, Texas, United States

• Responsible for all elements of the claims entry process for both payment and correspondence transactions• Key claims as part of sensitive client team and help co-workers understand the clients in addition to doing quality assurance on keying.• Display my ability to adapt by assisting with various office duties as required.

Plano, Texas, United States

• Responsible for all elements of the claims entry process including but not limited to: entering various types of claims on behalf of the customer, re-entries for claim adjusters, and repricing claims.• Accountable for the daily organization of mail-in claims and insured their immediate entry. Maintained 97% rating on Certified Same-Day Entry statistics.• Display my ability to adapt by assisting with various office duties as required.

Denison, Texas, United States

• Assisted members by refill prescriptions, giving order statuses, and explaining the value and importance of Blue Cross and Blue Shield benefits.• Coordinated with pharmacies for medication claims; confirmed their accuracy and the speed of processing.• Partnered with doctors to obtain prior authorization for member medications to ensure a better customer experience.

Shreveport, Louisiana

• Accountable for tagging promotions for multiple stations and other ad hoc marketing tasks.• Communication liaison for promotions to ensure deadlines were met.