Aaron Thomas Email & Phone Number

I am a dedicated and driven professional with a strong background in financial services, data analysis, and customer engagement. Currently pursuing a degree in Computer Science, I am driven by a passion for technology and an ambition to become a software engineer.With experience as a Member Service Advisor and Consumer Loan Adviser at United Federal Credit Union, I have honed my skills in client relationship management, financial product analysis, and training new employees. My role as a Risk Manager and Financial Adviser at State Farm Insurance further developed my expertise in risk assessment, data collection, and financial advising.My time as a CXC Agent at Whirlpool allowed me to refine my problem-solving abilities and customer service skills, ensuring consumer satisfaction through effective troubleshooting and product knowledge.Now, as I advance my education in Computer Science, I am excited to leverage my analytical skills and financial background to transition into software engineering. I am eager to bring innovative solutions to the tech industry and continue my journey of lifelong learning and professional growth.

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  Digital Operations Analyst

  United Federal Credit Union

  Jun 2019 - Present - United States

  Optimizing digital processes, analyzing performance metrics, and providing actionable insights to improve digital operations.Analyze digital operations data to identify trends, patterns, and opportunities for improvement.Develop and implement strategies to optimize digital workflows and processes.Collaborate with cross-functional teams to ensure seamless integration of digital processes.Stay up-to-date with the latest trends and best practices in digital operations and data analysis.