Non-Profit Strategy ConsultingFreedom Forward- Worked with Freedom Forward (SF NPO) to create a go-to-market strategy for the launch of their F.A.M. program.- Developed 25+ literature benchmarking interviews to create a digital growth strategy and a social media guide.- Conducted SWOT analysis to create a caregiver recruitment strategy for their reimagined foster care program, FAM.CyArk- Partnered with CyArk to work on their new product, Tapestry - a 3D storytelling platform for heritage site tours.- Analyzed the 3D software market through 10 interviews and research to realize CyArk’s position and customer base.- Created a pricing and sales strategy for Tapestry using KPIs, primary and secondary research, and financial analysis.

• Product - Developed product documentation for third-party app integrations (e.g. HubSpot, Marketo) for Ketch Data Mapping & Discovery; reduced onboarding time by 40% for customer privacy programs within the retail, financial & tech industries - Analyzed the functionality and usage data of app integration requests to create a metric-guided priority queue for the developers, decreasing product delivery time by 30%• RevOps - Implemented analytics using SalesForce and Hubspot data to create a data-driven view of 2-quarter rolling pipeline; determined that coverage ratio was 35% less than required to hit annual targets, and presented findings to the Board - Analyzed Closed-Lost opportunities to understand why nearly 50% of leads fall out of the pipeline post-Discovery; determined that our MQL scoring was off and proposed new MQL guidelines based on persona and content signals

- Provide front-line, technical customer support by creating new sub-nets, and VLANS for the UC Berkeley network.- Set up and configure campus networks using scripts and command line tools and solve other network service requests.- Maintained and upgraded the existing 500+ sub-nets and 100+ servers located throughout the university campus.

- Collected data with a team on 1,000+ restaurants on Uber Eats using web-scraping libraries like Beautiful Soup.- Worked as a part of the front-end team contributing features to their web page and application including their menu using Figma and libraries like React.js.

- Worked with the UC Berkeley DataHub team to figure out potential solutions for scaling and improvements to the current system used by several research facilities on campus.- Researched and developed reports on Saturn Cloud, Binder, and AWS EC2 to find alternatives to the services in use.- Participated in AWS cloud-based architecture diagram competitions and contributed to mini-projects which helped develop a more in-depth understanding of cloud-based services like S3, Kubernetes, Dynamo DB, etc.