I’m a cross-functional ServiceNow and Power Platform developer with over 5 years of experience in process automation, project management, and workflow optimization across healthcare, government, and private sectors. My background includes developing custom solutions within ServiceNow, Microsoft Power Platform, and SharePoint to drive measurable improvements in efficiency, data accuracy, and compliance.I specialize in designing automated workflows, integrating API solutions (REST/SOAP), and utilizing Agilemethodologies to deliver impactful results. Through my work with high-profile clients such as TSA, CMS, and the Department of State, I’ve consistently helped teams improve operational efficiency—achieving outcomes like a 35% increase in process speed, a 40% enhancement in testing accuracy, and a 25% reduction in manual data handling.Key Highlights:ServiceNow Development & Administration: Certified ServiceNow System Administrator with expertise in Flow Designer, Integration Hub, and Automated Testing Framework.Microsoft Power Platform: Experienced Power Platform Developer skilled in PowerApps, Power Automate, and PowerBI to streamline business processes.Project Management: Proven success in managing complex projects using Agile and Scrum methodologies, with a focus on enhancing data accuracy and compliance with federal standards.I’m passionate about leveraging technology to solve complex business challenges and am always interested in connecting with like-minded professionals. Let’s connect if you’re looking for someone who can combine technical expertise with strategic thinking to deliver solutions that matter.