Aaron Trickett Email & Phone Number

Monitor Oldcastle Infrastructure security systems Remediate detected vulnerabilities and identified risks to maintain a high security standard Working with the service team, remediate and answer questions regarding security concerns. Make recommendation to improve security posture. Manage, troubleshoot, and maintain host and network Intrusion Detections/Prevention Systems Manage, troubleshoot, and maintain Endpoint Detection and Response Monitor computer network for security issues Stay up to date on information technology trends and security standards. Subject Matter Expert for all security related issues. Forensic malware analysis and threat hunting Responsible for high-level escalation

United States

• Support the Manufacturing and Engineering systems ensuring emphasis on expertise, accountability, and cross functional collaboration.• Display a thorough understanding of manufacturing and engineering processes in place; documenting process flows as needed where none are readily available.• Drive execution and optimization of all applications for changes to business structure and strategy.Contribute and/or drive the strategy and roadmap for the Manufacturing and Engineering applications, including cloud offerings.• Partner with the Manufacturing plants, SAP COE team, other Technology teams, and the Business Performance group to deliver high quality strategic solutions that enable enterprise process efficiency, visibility, insights and structure.• Ensure engagement of all relevant stakeholders and identification of requirements from both a system and process perspective.• Contribute and/or drive the functional design, technical design and execution of the implementation of manufacturing and engineering applications, bug fixes, enhancements, or integrations.• Ensure data integrity and accuracy in the manufacturing and engineering applications, implementing the necessary operational controls.• Provide Manufacturing system/process, guidance and final sign-off for all design, development, and testing activities alongside business stakeholders.• Develop and facilitate a framework for training users on existing or new Manufacturing and Engineering solutions.

Providing software application support under the supervision of the Enterprise Applications Manager or Application Support Lead. Performing analyses on software application functionality and suggesting improvements. Consulting with the service desk, business solutions team, internal users, and clients to improve application performance. Trouble shooting and resolving application issues in a timely manner. Keeping a record of configuration changes and scheduling application updates. Documenting processes and monitoring application performance metrics. Providing front-end support to clients and colleagues in other departments. Working across teams when needed to solve application issues.

San Bernardino, Ca.

Provides advanced technical support for the resolution of escalated hardware/software issues submitted by phone, e-mail and through ServiceNowPerforms day-to-day maintenance and support of assigned large-scale, stable systemsServes as project manager for internally developed projectsProvides expert guidance on technical operations/ database-related issuesCreate SharePoint sites, write documentation, provides training

San Bernardino, Ca.

Receives and responds to inquiries and requests for routine technical assistance from end-users on computer software and hardware, printersEstablish and configured network connectivity for hardware and devicesResearch potential solutions, replaces components and performs other maintenance and repairMaintains hardware/software asset inventories and documentation

Installed, configured, and upgraded PC/Mac hardware and softwareAssists users in the resolution of hardware and software issuesMaintains technology asset inventoriesDevelops software computer images for configuration and deployment of computers

Computer And Information Technologies, Computer And Information Systems Security/Information Assurance

Business Administration, Management And Operations