Aaron Trickett Email & Phone Number

Portland, Oregon

Support business product and service systems and related technology vendors for financial services departments, including:Perform end-to-end systems implementation and upgrades, including issue management, user acceptance testing, communication and change management. Ensure loan origination and servicing systems, documentation, disclosures, and processes support business objectives in conjunction with compliance with safety and soundness and consumer protection regulations.Collaborate with business units across entire organization to understand business processes and optimize use of related technology systems. Leverage technical and business knowledge and expertise to identify opportunities for improvement and take necessary actions to implement. Execute new and enhanced product and service design, setup, testing, and communication to staff. Effectively design and document procedures, written policies and training curriculum/content using adult learning methodologies.

Eugene, Oregon Area

Coordinated and managed technical projects, with an emphasis on developing and deploying digital banking channel enhancements, computer networking, vendor management, and ATM installations. Facilitated communication with vendors and internal project teams. Performed user acceptance testing, remediation, and quality assurance. Coordinated with marketing team to create digital marketing content, including mobile application metadata, communication strategies, and mockups for new platform releases and enhancements. Remained on-call 24/7 in the event of a platform-wide outage or critical system failure for all overseen channels.

Eugene, Oregon Area

Opened Roth and Traditional IRA savings accounts, filed and maintained specialized tax account paperwork, and processed auto loan ancillary product claims.

Eugene, Oregon Area

Assisted members and potential members with their credit union needs, actively offered education, offered products and services in a professional manner, set up new accounts, responded to critical issues, and directed members to appropriate staff for related queries.

Eugene, Oregon Area

Assisted credit union members with financial transactions and actively cross-sold products and services. Completed tasks and responsibilities associated with teller transactions such as balancing individual cash drawer, cash dispensers and vault, and maintaining accurate records.