Detail-oriented Data Analyst with extensive experience in telecommunications, retailand customer service. Troubleshoots highly technical, complex issues with ease andpatience. Delivers Tier 2 and 3 support knowledge.Information Specialist experienced in managing data for employers and clients anddistributing information across organization. Analyzes data, supports security,organizes and classifies, maintains records and contributes to team efforts. Expertise ininformation technology, technical understanding, documentation, reporting, customerservice and process improvement. Methodical IT team member knowledgeable aboutnetworking, project management and disaster recovery. Experienced installinghardware, updating software and managing LAN systems. Clear and opencommunicator with excellent planning and problem-solving skills.