Innovative operations leader driving product development and business integration for a growing hemp farm.• Pioneered research and development in infused hemp products to align with consumer trends in the infused beverage market.• Established and implemented regulatory compliance processes for hemp production, ensuring quality and safety across operations.• Focused on full vertical integration, enhancing efficiency from cultivation to market delivery.

Redesigned and optimized IT infrastructure to enhance functionality and security for a luxury resort.• Hardened network security by implementing VLAN segmentation and securing edge devices.• Managed daily operations for Windows and Linux systems in a VMware clustered environment.• Reduced downtime and increased efficiency through proactive maintenance and upgrades.

Provided strategic IT consulting and support to drive client success in technical operations and revenue growth.• Directed the management of clinic and campus networks, ensuring seamless operations and robust infrastructure.• Acted as escalation support for technicians, delivering expert troubleshooting and solutions.• Identified sales opportunities to grow revenue and strengthen client relationships.

Delivered comprehensive IT support for casino operations, ensuring high availability and reliability of systems.• Oversaw the deployment of network, AV, POS and computer systems.• Provided daily technical support for critical casino management and network systems.

Optimized data center performance by designing and maintaining robust network infrastructure.• Expertly handled racking, cabling, and configuring ports for optimal system performance.• Demonstrated comprehensive knowledge across diverse server environments, enhancing system robustness.

Streamlined client operations through hands-on technical support and efficient system implementations.• Managed vendor relationships and asset inventories to ensure operational efficiency.• Implemented a disaster recovery system, improving technological uptime and efficiency.• Provided on-site support, showcasing strong problem-solving skills.

Recognized as a "Top Consultant" for delivering exceptional network solutions and client support.• Managed client networks in Charlotte, overseeing server migrations and new installs.• Collaborated with third-party tech companies and vendors for project success.