Aaron Cheung Email and Phone Number
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Aaron Cheung personal email
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My current role is Client Engagement Officer in the International Transprency team at the ATO, my previous roles included Policy and Design Officer in Policy and Legislation team, Compliance Officer in Small Business and Advice Officer in the Excise Tax department of the ATO. I was previously the Senior Customer Service Specialist at the Bank of Melbourne, assisting our customers with financial enquiries, while supporting our Customer Services Officers with closing business opportunities. I also assisted and supported our Lending Mangers, Relationship Managers and Financial Planners by helping customers who need financial advice or products. I also assisted the Branch Manager in further development and execution of the branch operations and brand-awareness to further develop potential business opportunities. I was at Advantech as a Team Supervisor; overseeing a team of regional Account Managers, while supporting our Key Account Managers. I was responsible for implementing various internal, external programs and initiatives, creating growth within the team and organisation by over 10% in 2014. Prior to my involvement at Advantech, I’ve was tutoring at a VCE level and taught undergraduate students in the Chemical and General Engineering stream at The University of Melbourne with various theoretical and practical tutorial/workshop sessions. I was working at CSIRO to provide further research in increase the yield of mineral flotation devices.I have a very passionate and enthusiastic personality and will apply a high level of commitment to my work and have also enjoyed leading teams, ensuring that high performance standards are set along with goals that stretch and develop their capabilities. I am passionate about developing others to unlock their full potential and delivering real benefits to the business.I have a Master of Finance (RMIT) and a Bachelor of Engineering (The University of Melbourne).I’m always interested in hearing from former colleagues, managers, or just interesting creative folks, so feel free to contact me if you’d like to connect.
Australian Taxation Office
View- Website:
- ato.gov.au
- Employees:
- 9177
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Client Engagement Officer, International TransparencyAustralian Taxation OfficeAustralia -
Wnpl Technical DirectorBox Hill United Fc Sep 2024 - Present -
Client Engagement Officer, International TransparencyAustralian Taxation Office Jun 2021 - PresentReporting to the International Transparency Director, I'm responsible for providing advice and guidance to both internal and external stakeholders on a single global standard for the collection, reporting and exchange of financial account information on foreign tax residents, Common Reporting Standard (CRS). My role also includes providing advice and guidance to Australian financial institutions on their Foreign Account Tax Compliance Act (FATCA) obligations. -
Law And Policy Design Officer, Policy DesignAustralian Taxation Office Oct 2020 - Jun 2021Reporting to the Policy and Design Director, I'm responsible for working with both internal and external stakeholders, including Treasury, to influence and improve the design and administration of tax and super systems of the future. -
Compliance Officer, Small Business AssuranceAustralian Taxation Office Jan 2020 - Oct 2020Reporting to the Audit Team Manager, I'm responsible for provide assurance to external stakeholders, mainly small business clients, on their excise and GST obligations. Due to the government's stimulus package, I have also been involved with compliance and assurance programs for JobKeeper and Cash Flow Boost. -
Advice Officer, Excise CentreAustralian Taxation Office Aug 2016 - Jan 2020Reporting to both the Advice Team Manager and the Excise Advice Director, I'm responsible for providing internal and external stakeholders advice in regards to Luxury Car Tax, Fuel Excise, Fuel Tax Credits, Excise Tariff regimes. This includes case management between internal auditors, external clients and tax agents. -
Tidc CoachFootball Victoria Jan 2022 - PresentCoach in FV’s Talented Player Programs ranging from U13 to U18. 2022: U14 Country Assistant Coach 2023: U16 Assistant Coach (NYC)2024: U15 Assistant Coach (NYC) -
C License Instructor And AssessorFootball Victoria Oct 2021 - Present -
City Football School CoachMelbourne City Fc Mar 2019 - PresentMelbourne, AustraliaResponsible in delivering of coaching sessions (including pre-academy) that adhere to the coaching philosophies, methodologies and principles of the City Football Group. -
Academy CoachMelbourne City Fc Nov 2019 - Jan 2021U13 assistant coach -
Miniroos Technical Director (Boys & Girls)Manningham United Blues Fc Dec 2020 - Sep 2023Responsible for the overall management and strategic direction of the football department specifically the U9-12 age groups. The aim was developing an implementing long-term development plans for these players (and coaches) leading into JBNPL (or Community) and senior football. Developed and implemented a coaching philosophy for coaches and player development program to support player growth and development. This included coaches coaching a team other than their own and players training… Show more Responsible for the overall management and strategic direction of the football department specifically the U9-12 age groups. The aim was developing an implementing long-term development plans for these players (and coaches) leading into JBNPL (or Community) and senior football. Developed and implemented a coaching philosophy for coaches and player development program to support player growth and development. This included coaches coaching a team other than their own and players training and/or playing in a higher ability group. Show less
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Tidc Development CoachFootball Victoria Feb 2019 - Nov 2019Assistant coach U14s -
Youth CoachBox Hill United Jan 2008 - Nov 20192008-14 : Miniroos U8-112015: U14s Assistant Coach.2016: U15s Assistant Coach.2017: U13s Head Coach.2018: U12s Head Coach.2019: U19s Girls Assistant Coach -
Dispute Resolution Officer (Secondment)Victorian Small Business Commission Jul 2018 - Feb 2019Melbourne, AustraliaResolving disputes between landlords and tenants under the Retail Leases Act 2003, and between small business under the Small Business Commission Act 2017. Worked on a project to help clarify GST obligations for outgoings for tenants and landlords. -
Senior Customer Service SpecialistBank Of Melbourne May 2016 - Jul 2016Reporting directly to the Branch Manager, I was responsible for providing high quality customer service and daily banking services to customers, such as recommendations to everyday/savings products as well as managing lending enquiries and superannuation/insurances enquiries. This role also has the additional responsibility of managing my own home loan pipeline, helping customers access extra equity in their property to achieve their various goals.And also working closely with our Lending… Show more Reporting directly to the Branch Manager, I was responsible for providing high quality customer service and daily banking services to customers, such as recommendations to everyday/savings products as well as managing lending enquiries and superannuation/insurances enquiries. This role also has the additional responsibility of managing my own home loan pipeline, helping customers access extra equity in their property to achieve their various goals.And also working closely with our Lending Managers identify potential sales opportunities through curious conversations and the development of leads. Also contributing to the development and execution of Branch business development and sales, while running key reports and meetings in absence of the Branch Manager.-----------------------------------------KEY ACHIEVEMENTS-----------------------------------------• Reaching over 100% on target with first full quarter in role• Develop ongoing business for branch with local businesses, such as real estate agents, brokers, insurance brokers, and property developers• Develop ongoing referrers to Lending Manager• Coaching of Customer Service Officer and Customer Service Specialist for further development Show less -
Customer Service SpecialistBank Of Melbourne Mar 2015 - May 2016Reporting directly to the Branch Manager, I was responsible for providing high quality customer service and daily banking services to customers, such as recommendations to everyday/savings products as well as managing lending enquiries and superannuation/insurnaces enquiries. And also working closely with our Lending Managers identify potential sales opportunities through curious conversations and the development of leads. Also contributing to the development and execution of Branch business… Show more Reporting directly to the Branch Manager, I was responsible for providing high quality customer service and daily banking services to customers, such as recommendations to everyday/savings products as well as managing lending enquiries and superannuation/insurnaces enquiries. And also working closely with our Lending Managers identify potential sales opportunities through curious conversations and the development of leads. Also contributing to the development and execution of Branch business development and sales, while running key reports and meetings in absence of the Branch Manager.-----------------------------------------KEY ACHIEVEMENTS-----------------------------------------• Frequently exceeding sales targets and KPIs - reaching over 271% of target• Reaching over 100% on target with first full quarter in role• Develop ongoing business for branch with local businesses, such as real estate agents, brokers, insurance brokers, and property developers• Develop ongoing referrers to Lending Manager• Coaching of Customer Service Officer and junior Customer Service Specialist for further development Show less -
Customer Service OfficerBank Of Melbourne Jan 2015 - Mar 2015Reporting directly to the Branch Manager, this role was responsible for providing high quality customer service and daily banking services to customers, such as transactions, enquiries and problem solving. While working with our Customer Service Specialists and Lending Managers to identify potential sales opportunities through curious conversations and the development of leads. Also, responsible for branch daily operations, such as security test, ATM balancing, cash level management, ensuring… Show more Reporting directly to the Branch Manager, this role was responsible for providing high quality customer service and daily banking services to customers, such as transactions, enquiries and problem solving. While working with our Customer Service Specialists and Lending Managers to identify potential sales opportunities through curious conversations and the development of leads. Also, responsible for branch daily operations, such as security test, ATM balancing, cash level management, ensuring posters and promotional flyers are compliant with the current Code of Banking practice Show less -
Aonline Team SupervisorAdvantech Feb 2014 - Jan 2015Melbourne, AustraliaReporting directly to the iAutomation Sales Leader, this role was responsible for a small team of regional Account Managers managing our small to medium clients across Australia and New Zealand. While working in tangent with various Key Account Managers, this role is responsible for the development of leads, nurturing and retention of clients, providing our clients with tailor-made business solutions within the Advantech portfolio and Microsoft embedded suites. Also responsible for leading the… Show more Reporting directly to the iAutomation Sales Leader, this role was responsible for a small team of regional Account Managers managing our small to medium clients across Australia and New Zealand. While working in tangent with various Key Account Managers, this role is responsible for the development of leads, nurturing and retention of clients, providing our clients with tailor-made business solutions within the Advantech portfolio and Microsoft embedded suites. Also responsible for leading the team while implementing realistic and achievable KPIs and targets for the team, with further development and driving of the Advantech marketing plan.• Manage incoming marketing campaign leads and leads management to ensure high quality customer service and improved future marketing campaigns• Arrangement of weekly and monthly team meetings to ensure KPIs and targets are met and exceeded, while monitoring and reporting on market trends-------------------------------------------KEY ACHIEVEMENTS-------------------------------------------• Managing training modules/workshops and courses for new and existing staff• Implemented changes to working procedures/standards and initiatives of the team, acheiving over 20% growth in 2014 Show less -
Technical Sales EngineerAdvantech Aug 2011 - Feb 2014Reporting directly to the iAutomation Sales Leader and supporting our various Key Account Managers, this role was to be managing our small to medium clients across various states (Queensland, South Australia, regional NSW, Northern Territory, and Western Australia). Working to provide our clients with unique business solutions, tailor-made for specific business requirements and budgets through a large range of Advantech's product offerings. • Providing clients with timely quotations… Show more Reporting directly to the iAutomation Sales Leader and supporting our various Key Account Managers, this role was to be managing our small to medium clients across various states (Queensland, South Australia, regional NSW, Northern Territory, and Western Australia). Working to provide our clients with unique business solutions, tailor-made for specific business requirements and budgets through a large range of Advantech's product offerings. • Providing clients with timely quotations with a specific engineering solution• Providing excellent customer service and increase our customer engagement with various programs and initiatives-----------------------------------------KEY ACHIEVEMENTS-----------------------------------------• Frequently exceeding sales targets and KPIs, and looking for new business development• Implemented a new System Integrator program, increasing business across the various regions• Taken initiative to develop, train and present training materials for new staff• Selected to participate in a global training camp, at Advantech Headquarters,Taiwan, due to excellent performance, results and track record Show less -
Private TutorPrivate Jan 2004 - Dec 2013VCE Subjects Tuition. (Maths Methods, Specialist Maths, Physics, Chemistry, Biology)
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TutorThe University Of Melbourne Jan 2009 - Aug 2011Reporting to both the Head Subject Co-ordinator and the Head of the Chemical Engineering Department, this role was to be supervising and teaching in a number of classes across the Chemical Engineering and general Engineering courses. • Teaching in a range of subjects across all year levels (Engineering Systems Design I and II, Chemical Process Analysis I and II, Fluid Mechanics, Practical and Computer Laboratory)• Prepared and presented tutorial sessions and provided… Show more Reporting to both the Head Subject Co-ordinator and the Head of the Chemical Engineering Department, this role was to be supervising and teaching in a number of classes across the Chemical Engineering and general Engineering courses. • Teaching in a range of subjects across all year levels (Engineering Systems Design I and II, Chemical Process Analysis I and II, Fluid Mechanics, Practical and Computer Laboratory)• Prepared and presented tutorial sessions and provided guidance/support for students' lectures and assignments/reports. ---------------------------------------------KEY ACHIEVEMENTS---------------------------------------------• Implemented various programs to encourage more interaction between students and tutors to improve overall learning experience for all parties• Contributed to key improvements in the subjects' future assessment and teaching tools• Consistently received positive feedback from students and teaching staff on excellent mentoring, leadership and teaching ability Show less -
Research Projects Officer, Cm MineralsCsiro Dec 2008 - Mar 2010Reporting directly to the Senior Research Leader, the role of the Research Projects Officer was to be conducting research and designing experiments to further enhance the yield for a floatation device crucial for various mining applications. • Performed an extensive literature review, understanding all relevant past and potential developments in the application of floatation devices.• Organisation and management of all lab work including re-designing the equipment structure/layout… Show more Reporting directly to the Senior Research Leader, the role of the Research Projects Officer was to be conducting research and designing experiments to further enhance the yield for a floatation device crucial for various mining applications. • Performed an extensive literature review, understanding all relevant past and potential developments in the application of floatation devices.• Organisation and management of all lab work including re-designing the equipment structure/layout and data collection systems/software• Analysed data, with various simulation models and reported my findings into numerous technical reports and presented my findings/recommendations---------------------------------------------------------------KEY ACHIEVEMENTS---------------------------------------------------------------• Results of the project were used to be presented in a national mining conference• Results were used to be published in a scientific mineral journal• Able to increase the yield percentage of the device, allowing for further research in the future Show less
Aaron Cheung Skills
Aaron Cheung Education Details
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Finance, General -
European Union Law And Commerce -
Chemical Engineering -
East Doncaster Secondary College
Frequently Asked Questions about Aaron Cheung
What company does Aaron Cheung work for?
Aaron Cheung works for Australian Taxation Office
What is Aaron Cheung's role at the current company?
Aaron Cheung's current role is Client Engagement Officer, International Transparency.
What is Aaron Cheung's email address?
Aaron Cheung's email address is aa****@****ail.com
What schools did Aaron Cheung attend?
Aaron Cheung attended Rmit University, Aarhus Universitet, University Of Melbourne, East Doncaster Secondary College.
What are some of Aaron Cheung's interests?
Aaron Cheung has interest in Social Services.
What skills is Aaron Cheung known for?
Aaron Cheung has skills like Business Development, Sales, Finance, New Business Development, Team Leadership, Sales Management, Account Management, Management, Project Management, Customer Service, Sap Erp, Siebel.
Who are Aaron Cheung's colleagues?
Aaron Cheung's colleagues are Elisa Travaglione, Brian Suen, Daniel Frisby, Murray Jones, Brian Fu, Duy Nguyen, David Behne-Smith.
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