Aaron Crawford Email & Phone Number

London Area, United Kingdom

London Area, United Kingdom

Communicate with customers by phone, email and face to face maintaining company standardsPrepare valuation packsUse and maintain KFH’s CRM where requiredProduce and issue all necessary paperwork for clients and solicitorsEnsure all compliance procedures are metCommunicate with third party companiesCommunicate with KFH’s Accounts department for.

London, England, United Kingdom

• Used Microsoft Dynamics to run a smooth CRM.
• First line of contact with all customers and their welfare.
• Fast paced and highly accurate daily reports for upper management to properly analyse and strategize the next steps.
• Direct daily communication to transport, financial and loading departments to ensure a smooth operation that created fast next day deliveries

London, England, United Kingdom

• Part of a team promoting a new concept to one of the major retail franchises.
• Day to day running tasks, responsible for keeping the projects’ trial location image and relevance.
• Made the client look at new innovative ways in which to do business and raise their profits by 400%.
• Revived a stagnant department by promoting controls and customer satisfaction.Key Achievements:
• Successful in getting the client to sign off on the project and expand it into their stores.

Eswatini

• Integral role for the biggest retail company in Swaziland that took 40%+ of the countries retail sales
• Stayed on to ensure a smooth takeover and transition after an investment firm purchased the company
• Met with employees to discuss career paths and set our clear accountabilities with individual objectives
• Coordinated external and internal recruitment including new starter inductions and employment offers
• Oversaw absence management processes and grievance for both permanent and temporary employees
• Worked to build team capability by recognising staff potential and delivering all training programmes

Eswatini

• Assisted directly with financial, accounting, legal matters and disputes that arose in the company
• Arranged BACS payments for staff wages and produced forecasts, statistics and company budgets
• Updated accounting records with details of discrepancies, statements, invoices and debits/credits
• Shaped daily routines for teambuilding that drastically improved the services the company offered
• Engaged with independent auditing firms and the LOJAF team when they purchased the Foster Group
• Administered tax documentation and reported on expenditure, cost controls and benefits schemes

Eswatini

• Played an instrumental role in implementing a change of franchise license for the four stores
• Held accountability for overseeing general operations and implementing plans to meet budget targets
• Performed spot checks and challenged lateness, poor routines, dis-organisation and poor attitudes
• Ran regular meetings to review output for GP, customer satisfaction, waste levels and feedback
• Enforced company policies and principles for staff performance, contributions and daily activities
• Worked to protect the brand by ensuring compliance with legal trading across all the group stores

General Business Management & Finance, Bcom

Ongoing distance learning

Gcse

6 GCSE exams at grades A-C for Maths and English

Education record