• Joined Amazon at the start of the Covid 19 Pandemic• Promoted from part-time to full-time to Lead within six-months• Responsible for setting the pace for front and back of-the-house shift operations including people management, inventory, logistics, and, merchandising• Manage a team of 10-15 associates• Execute planogram updates via shelf installations, ticket updates, and, merchandisingNotable accomplishments: • Developed new operation improvement mechanisms to… Show more • Joined Amazon at the start of the Covid 19 Pandemic• Promoted from part-time to full-time to Lead within six-months• Responsible for setting the pace for front and back of-the-house shift operations including people management, inventory, logistics, and, merchandising• Manage a team of 10-15 associates• Execute planogram updates via shelf installations, ticket updates, and, merchandisingNotable accomplishments: • Developed new operation improvement mechanisms to improve store efficiency• Trained all associates, leads and managers on new receiving process• Opening team member for first Amazon Go Grocery Store• Assisted with the opening of the second Amazon Go Grocery Store• Certified in Food Safety Management and responsible for store food safety mechanisms & processes• Received 4 management accolades Show less

Transitioned from previous role due to company’s declining financial condition. Used this time to complete coursework in data analytics (SQL), computer coding (Python), and, project management (MS Project). Worked as a contract QA specialist for a variety of companies. Relocated from Irvine, CA to Seattle, WA.

Transitioned from Intern role to the QA function to assist in video game, pre-launch and pre-delivery processes and protocols. • Self-taught, sole QA specialist tasked with reviewing design specs and creating accurate test cases for multiple game titles and varying stages of development • Analyze game title’s playability and functionality across different settings and profiles and provide qualitative assessments of results.• Documented detailed and concise bug descriptions… Show more Transitioned from Intern role to the QA function to assist in video game, pre-launch and pre-delivery processes and protocols. • Self-taught, sole QA specialist tasked with reviewing design specs and creating accurate test cases for multiple game titles and varying stages of development • Analyze game title’s playability and functionality across different settings and profiles and provide qualitative assessments of results.• Documented detailed and concise bug descriptions into bug database for programing and designer teams to address (Hansoft, Jira).• Assigned as sole QA specialist to specific platformer game as only QA able to complete (i.e. beat) game. Show less

WhiteMoon Dreams is an independent videogame developer that provides development services for numerous industry clients including Sony PlayStation, Tencent and Nintendo.Recruited by the studio’s President (former head of Sony PlayStation studios). Supported Senior Project Manager.• Provided temporary lead scrum master assistance through driving stand-ups, gaining agreement on priorities and assigned tasks, and facilitating sprint planning based on committed… Show more WhiteMoon Dreams is an independent videogame developer that provides development services for numerous industry clients including Sony PlayStation, Tencent and Nintendo.Recruited by the studio’s President (former head of Sony PlayStation studios). Supported Senior Project Manager.• Provided temporary lead scrum master assistance through driving stand-ups, gaining agreement on priorities and assigned tasks, and facilitating sprint planning based on committed features.• Assisted with technical sprint development plans and monitored, tracked and reported progress.• Reviewed, updated and logged game-play Photoshop files to ensure consistency across versions. Show less

Recruitmates is venture-backed startup that uses “sharing-economy” principles to make it easy for recruiting professionals to share their recruited, yet un-hired, candidates. Responsible for variety of marketing research assignments including market trends, current competitors, likely early adopter users, initial target customers, etc. • Assisted product and development teams with user-experience testing, and, platform QA. • Research and compiled initial user lists… Show more Recruitmates is venture-backed startup that uses “sharing-economy” principles to make it easy for recruiting professionals to share their recruited, yet un-hired, candidates. Responsible for variety of marketing research assignments including market trends, current competitors, likely early adopter users, initial target customers, etc. • Assisted product and development teams with user-experience testing, and, platform QA. • Research and compiled initial user lists using LinkedIn, Excel, and, Ontraport CRM/Automation platform.• Tracked competition’s social media channels and provided weekly summaries to management team. Show less

First hired as Christmas holiday temporary employee when I was a junior in high school and continued to work for the company during holiday and summer breaks while in college.• Direct customer interaction in theater box office and concession stand• Complete financial responsibility for cash draw• Collected ticket admittance• Conducting periodical inventory with manager• Overall customer safety