Aaron Herbner Email & Phone Number

Greater Milwaukee Area

Member of the customer service team at Graphics Systems specializing in software subscription renewals. I stay in contact with your customers through the year assisting them with issues that arise with their software maintenance and renewing their subscriptions. I have been in this position since 2009. I finished 2010 and 2011, number one in the country.

Subscription Renewals 2009-2012Consistently maintained superior subscription renewal rates for customers of SolidWorks softwareManaged software subscription renewal tracking system for reporting purposes Communicated with all customers due for renew to ensure accuracy of quotes and status of renewalPresented solutions to keep contact on maintenance if.

New Berlin, WI

• Provide exceptional guest relations including: product recommendations, up-selling promotional items, resolving guest concerns in an effective manner.
• Supervise staff to ensure smooth running of store including: delegating tasks, opening/closing the store, training and mentoring new and existing team members on daily duties and customer service expectations.
• Deliver a high level of operational excellence including: store appearance, loss prevention, cash handling, inventory control, visual merchandising, and safety/security of people and assets.

• Provide exceptional guest relations including: product recommendations, up-selling promotional items, resolving guest concerns in an effective manner.
• Supervise staff to ensure smooth running of store including: delegating tasks, opening/closing the store, training and mentoring new and existing team members on daily duties and customer service expectations.
• Deliver a high level of operational excellence including: store appearance, loss prevention, cash handling, inventory control, visual merchandising, and safety/security of people and assets.

Mequon, WI

• Hired as Customer Service Representative, rapidly Promoted to Shift Leader, then Assistant Store Manager
• Coordinate marketing and merchandising functions by stocking the store, organizing product placement, and building and setting up merchandise displays.
• Open and close store. Prepare bank deposit, compile daily/weekly reports, as well as monitor, stock and inventory all products and supplies.
• Direct all cashier and customer service activities to ensure smooth operation of store. Ensure compliance with Company and Government policies and regulations.
• Expertise in loss prevention and control.
• Worked on all merchandising aspects of the store, created pop layouts, and designed plan-o-grams for products.

• Coordinate marketing and merchandising functions by stocking the store, organizing product placement, and building and setting up merchandise displays.
• Open and close store. Prepare bank deposit, compile daily/weekly reports, as well as monitor, stock and inventory all products and supplies.
• Direct all cashier and customer service activities to ensure smooth operation of store. Ensure compliance with Company and Government policies and regulations.
• Expertise in loss prevention and control.
• Worked on all merchandising aspects of the store, created pop layouts, and designed plan-o-grams for products.
• Monitor inventory for ordering purposes.

Ba, Public Relations

Education record