Aaron Hester Email & Phone Number

United States

South Mississippi C&E

Overall Purpose: Manages teams of technicians responsible for day-to-day construction or digital electronics activities such as the installation, turn-up and maintenance, placing, splicing, rearrangement, and/or removal of Outside Plant (OSP) including digital facilities. Manages teams of technicians responsible for the testability of remote terminals and the backup power of remote terminals during power outages, including, but not limited to, equipment deployment, fueling, equipment retrieval, remote testing/clearing of alarms and status. Member of the DRT (disaster response team) 2021Member of the NDR (national disaster response) 2022-presentKey Roles and Responsibilities: Plans and assigns work to technicians. Reviews technician performance and provides feedback and coaching to technicians designed to address performance issues. Conducts safety and quality inspections to ensure high quality and safe performance by technicians. Identifies and removes roadblocks to safe and efficient performance by technicians. Ensures that technician training is complete. Administers discipline to technicians and makes recommendations concerning long term suspensions or terminations of technicians. Receives technician grievances and resolves them at the step one level as appropriate. Ensures that work processes, standards and master plan are in conformance, and that schedules are adhered to. May be responsible for utilizing Management Systems & Operations Control (MSOC) based techniques to manage technician efficiency, performance and customer service. Typically reports to second or third level management.Organization - ACCESS - CONSTRUCTION & ENGINEERING

Mississippi, United States

Overall Purpose: Manages contract resources responsible for construction or digital electronics activities such as the installation, turn-up and maintenance, building and repairing sub-structure, placing, splicing, rearrangement, and/or removal of Outside Plant (OSP) including digital facilities.Key Roles and Responsibilities: Provides interpretation of terms and conditions of contractual obligations. Writes Work Orders with precise instructions and verbiage. May act as point of contact for construction changes or questions coming from the contractor or internal organizations. Responsible for assuring contract work is in compliance with AT&T standards, laws and regulations. Conducts quality inspections of contract work. Refer all safety issues immediately to the contracting firm for handling. Ensures that work processes, standards and master plan are in conformance, schedules are adhered to by contractors, grounding practices are followed, and that facilities were placed per the engineering work order regarding utility easements and/or right-of-way footages. Coordinates payment of invoices and the change order process. May monitor inventory and order materials as necessary. Responsible for providing customer support and addressing customer concerns. Works with local municipalities to follow all permit specifications, meets with inspectors for pre-construction and post construction inspections and acceptance. Reviews all final documents for accuracy, final billing and any record updates. Participates in Duty Roster rotation and has responsibility for out of hours/weekend management of outside plant damage restoration. Has full supervisory responsibilities of the technicians during their Duty Roster rotation. Typically reports to second or third level management.

Mississippi, United States

Saved tens of thousands per project by implementing cost-saving initiatives that addressed long-standing problems. Using Testing sequences, best troubleshooting practices, and experience to clear faults in Instrumentation. Pressure and flow transducers installation, repair, and monitoring using DAS. Drove operational improvements which resulted in savings and improved profit margins. As led in pressurized telecommunications cabling we lead in rapid response to outages and preventive upgrades to cables and systems.Worked with irate customers on occasions to understand their needs and provided seamless services.Resolved plant operational problems, improved margins and provided exceptional client support.

Ocean Springs, Mississippi, United States

Reviewed schematics and specifications to identify most effective ways to approach repairs and installation projects.Completed documentation for accountability, record-keeping, and customer use.Performed grounding, bounding, and testing of communication equipment, minimizing downtime of network.Trained junior maintenance professionals on correct repair and installation procedures.Used problem-solving skills to alleviate issues efficiently with minimal supervision and contacted senior management of problems requiring escalated resolution.Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.Reduced opportunities for theft and trespassers by securing all entrances and exits.Troubleshot and diagnosed problems with DMM, analog, and digital multi-meters to identify issues in electronic systems and equipment.Dailey PPE and safety awareness. Maintained DOT physical while driving company vehicles.at&t inc. Fiber Optic Certified and Experienced / Issued May2015-unexpired Certified by at&t for the purposes of overlaying their telecommunications network. Using a Fujikura FSM-80S Fusion Splicer and welding Splicer with tube heater and wind protection. Also experienced with SC connectors. Experience with fiber splicing always done with little to no loss.

Pearl, Lyman, Pascagoula Ms

Transported, located, bored, and plowed buried service wire using Ditch witch machinery to customer location in an acceptable timeframe.Led specialized overlay placement teams in delivery of engineering assignments to strategic areas of focus.Received letter of accomplishment from area management for being apart of a hurricane Katrina Restoration team. (Letter is available upon request.)Extensive safety training requirements followed and carried out daily.

Pascagoula, Mississippi, United States

Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.Tested continuity of circuits using test equipment to verify compatibility and safety of systems following installation, replacement or repair.Installed appropriate parts to bring electrical power to audio and visual equipment, signaling devices and heating or cooling systems.Provided layouts for new electrical system and component installations by reading and interpreting drawings accurately.Read and interpreted drawings to provide wiring layouts for new installationsReviewed electrical schematics and plans and followed according to specifications.Promoted commitment to safety standards and OSHA requirementsAdhered to work site safety protocols and reported potential hazards.Safely and accurately measured, cut and bent EMT. Demonstrated knowledge for safety protocols and industry best practices.

Associate'S Degree, Instrumentation Technology/Technician, 4.0

Graduated May 2020

Undergraduate, Electricial Engineering

Undergraduate studies for Electrical engineering in progress. Transferring to Mississippi State University post undergraduate.