• Identified strengths, weaknesses, opportunities, and threats to operational project timeline and resources • Developed detailed operational project plans for new store start-ups, acquisitions, and construction build-outs • Presented in person to company Presidents/CEO on divisional financial performance and KPIs, safety compliance, and labor market analysis• Managed internal resources, cross-functional teams, and third parties/vendors for the flawless execution• Promoted four assistant managers to store managers by directly supervising their training and development• Recruited talented and high-performing managers through hundreds of interviews and personal organized staffing assessments• Led my district to 100% compliance with OSHA, HHS, OEHHA, and the U.S. Department of Agriculture standards

• Conducted over 3,000 consultations with students to assess academic goals and developed work plans with my team of tutors to help accomplish those goals• Managed department budget, payroll, schedules, and new tutor recruitment through sophisticated Excel spreadsheet formulas• Designed and conducted training and meetings to align goals, encourage discussions, and strengthen teamwork• Presented at the 2021 ACTLA conference on how to encourage student learning online; nationwide audience of university directors