Aaron Goodwin Email & Phone Number

Encinitas, Ca, Us

San Diego, California, United States

Sharpen’s cloud-native contact center platform simplifies every interaction and creates synergy between customer and agent-led experiences—enabling quick and efficient resolution across voice, digital, and self-service channels.

Encinitas, California, United States

Cogito offers an artificial intelligence coaching system for augmenting the emotional intelligence of phone professionals. Cogito measures how well a conversation is going while it is happening, and then provides real-time, AI-driven coaching to phone professionals, instant measurements of customer perception, and novel business insights.

Encinitas, California

California, United States

Encinitas, Ca

Greater San Diego Area

Our flexible cloud-based software helps contact centers efficiently support their customers with personalized interactions. The result is high customer satisfaction, low attrition, and brand loyalty.- Recognized leader and cloud pioneer- Industry’s best-published service level agreement of 99.99%- 2000+ call center deployments- Used by 114,000+ agents globally- 70+ Fortune 500 clients- Over one billion calls handled per year- Over 100 integrations to top CRMs- More industry experience than any other contact center cloud vendor

Mattersight is a leader in enterprise behavioral analytics for customer-employee interactions. We capture, analyze, and create insight from the unstructured “big data” created by phone conversations, emails, chat, employee desktop activity and other types of interactions to drive significant business value. Our SaaS delivery model combines powerful analytics with innovative solutions so that our clients achieve significant returns.Solutions:- Predictive Behavioral Routing- Predictive Analytics- Speech Analytics- Desktop Analytics- Call Recording, Screen Capture and Quality Management

Irvine, Ca

Quantum is a leading expert in scale-out storage, archive and data protection, providing intelligent solutions for capturing, sharing and preserving digital assets over the entire data lifecycle. We help customers maximize the value of these assets to achieve their goals, whether it’s top movie studios looking to create the next blockbuster, researchers working to accelerate scientific discovery, or small businesses trying to streamline their operations. With a comprehensive portfolio of best-in-class disk, tape and software solutions for physical, virtual and cloud environments, we enable customers to address their most demanding workflow challenges and opportunities.

With more than 30 years of continuous innovation, Applied Voice & Speech Technologies, Inc. (AVST) is a trusted developer of software-based Unified Communications (UC) solutions for businesses of all sizes. Our passion is to develop communications solutions that transform the productivity of individuals, teams and businesses while leveraging the value of their existing and evolving IT infrastructure. Thousands of businesses worldwide rely on AVST to meet their “mission-critical” communications requirements today, align their business with key trends and, with the world-class interoperability of AVST’s UC solutions, provide a bridge to their digital future.