Aaron Boggs

Aaron Boggs Email and Phone Number

VP Telco Ops at RingCentral @ RingCentral
belmont, california, united states
Aaron Boggs's Location
Sammamish, Washington, United States, United States
Aaron Boggs's Contact Details
About Aaron Boggs

Experienced AVP of Operations with a demonstrated history of working in the computer software industry, focused in Global Telecom. Skilled in Ops tool product management, Voice Routing Protocols, System Deployment, Media Gateways. Strong operations professional and team leader that graduated from Clover Park.

Aaron Boggs's Current Company Details
RingCentral

Ringcentral

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VP Telco Ops at RingCentral
belmont, california, united states
Website:
ringcentral.com
Employees:
4339
Aaron Boggs Work Experience Details
  • Ringcentral
    Vp Telco Ops
    Ringcentral Apr 2023 - Present
    Greater Seattle Area
  • Ringcentral
    Avp Voice Cloud Ops
    Ringcentral Sep 2020 - Apr 2023
    Seattle, Washington, United States
  • Ringcentral
    Director Rclec Operations Apac
    Ringcentral Dec 2016 - Sep 2020
    Hong Kong
  • Ringcentral
    Sr. Manager Voip Operations & Noc-Tools
    Ringcentral Oct 2013 - Dec 2016
    Hong Kong
    • Product management and designer of multiple business automation tools for LAMP stack internal tools for developers and engineers located in China and Philippines• Direct and design tools for Operations process service delivery for Change Management, Incident Management and Service uptime testing and monitoring• Direct and design service delivery processes for number inventory management, procurement and number portability• Relationship lead for global carriers and providers for Voice inbound and outbound call routing (North America, EMEA and APAC)• Direct and design process and tools for call routing outbound and inbound management based on business needs beyond costs• Operations liaison for Business Development teams for internal projects and partners for integration of rebranded services
  • Ringcentral
    Manager Noc-Tools & Telephony
    Ringcentral Jun 2012 - Oct 2013
    Hong Kong
    • Lead team of analyst and engineers for all Telephony numbers inventory and provisioning • Global dial plans and Global call routing in and out – (DID & Toll free)• Manage inventory of Phone numbers (DID & Toll free) for North America & UK of > 1.5M numbers• Voice and SMS in and outbound routing and function• Operate Least Cost routing strategy, Rates & Routing• SIP trunk Design, testing, implementation• Lead team of LAMP engineers for Operational tools • Architect, Design, Develop & Maintain Phone number inventory and routing tools using LERG data• Architect, Design, Develop & Maintain Web Based Tools and Process for Incident & Change Management• Architect, Design, Develop & Maintain Web Based Tools and Process for Service level monitoring• Define and implement Processes for Operations optimization and accuracy
  • Ringcentral
    Sr Engineer Telephony & Voip
    Ringcentral Mar 2010 - Jun 2012
    San Francisco Bay Area
    • Perform Interoperability testing with Carriers for SIP & T.38• Create scripts for automation and optimization in Linux environment• Order, Deploy & Project manage SIP trunks with carriers• Review utilization trends to forecast scaling and growth projections• Provide Tier 4 - 24x7 on-call support and escalation to Network & Telephony carriers
  • Yahoo!
    Global Corp Telecom Architect
    Yahoo! Feb 2001 - Mar 2010
    San Francisco Bay Area
    • Co-Developed and Deployed custom open source Asterisk Enterprise PBX Solution to Global corp. offices• Globally responsible for all Voice & Video systems architecture in 15+ countries• Gathered Global enterprise Voice & Video communications requirements• Created Business proposals and designs, Presented to management and business groups• Built relationships and negotiated with global and regional vendors• Created road maps and set standards for PBXs, Call Centers and Video Conference systems for all global offices• Created and maintained architecture designs and work flow processes for the global enterprise• Authored technical systems documentation and business proposals• Developed and delivered multi-tiered support training programs• Developed and designed state of the art video conference rooms, greatly increasing customer sat and tripling utilization• Provided Tier 4 support for all Telecommunications’ Voice & Video systems• Developed code and scripts to provide automation of voice and video infrastructure • Integrated multiple types of PBX’s to sustain capital investment for existing systems while new systems were deployed.• Worked with the business to review M&A business needs for deploying and integrating communications solutions• Provided inputs for environmental needs for server rooms and data centers• Traveled extensively globally to install PBXs and video conference systems, localize offerings, and train support staff • Advocated usability for end users related to technology offerings• Worked with MySql, php, apache web services use with Open Source Telephony apps front and backend
  • North Point Dsl
    Corp Telecom Manager
    North Point Dsl 1999 - 2001
  • Williams / Wiltel
    Telecommunications Site Survey Engineer
    Williams / Wiltel 1998 - 1999
  • Ptbs/Ptms/Nortel Communications/Williams
    Site Survey Engineer
    Ptbs/Ptms/Nortel Communications/Williams 1998 - 1999
  • National Communications Services, Inc - Ncs
    Nortel Pbx System Installer / Engineer
    National Communications Services, Inc - Ncs 1993 - 1998

Aaron Boggs Skills

Telecommunications Voip Sip Telephony Routing Ip Unified Communications Tcp/ip System Deployment Cisco Technologies Switches Network Design Linux Asterisk Wireless Network Architecture Php Mysql Change Management Apache Routing Protocols Media Gateways Incident Management Lcr Rtp Voice Over Ip Internet Protocol Empirix Openser Sms Lerg Session Initiation Protocol Avaya Ip Telephony Acd Management Lamp Administration Acme Packets Itil V3 Foundations Certified Wireless Technologies

Aaron Boggs Education Details

  • Clover Park
    Clover Park
    Telecommunications

Frequently Asked Questions about Aaron Boggs

What company does Aaron Boggs work for?

Aaron Boggs works for Ringcentral

What is Aaron Boggs's role at the current company?

Aaron Boggs's current role is VP Telco Ops at RingCentral.

What is Aaron Boggs's email address?

Aaron Boggs's email address is aa****@****ail.com

What schools did Aaron Boggs attend?

Aaron Boggs attended Clover Park.

What skills is Aaron Boggs known for?

Aaron Boggs has skills like Telecommunications, Voip, Sip, Telephony, Routing, Ip, Unified Communications, Tcp/ip, System Deployment, Cisco Technologies, Switches, Network Design.

Who are Aaron Boggs's colleagues?

Aaron Boggs's colleagues are Kimberly Ompoc, Thierry Alban Tchele, Matt Lillyblad, Praveen Kumar, Ben Baten, Mayur Anklekar, Katherine Alvaro.

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