Aaron J. Kaczorowski Email & Phone Number

Costa Mesa, California, United States

Pewaukee, Wi

Manage multiple financial institution accounts and am responsible for growing mortgage production in compliance with all federal regulations and Inlanta and Investor guidelines. I also provide sales support along with process and product training to Loan Officers to drive goals and efficiency, which has helped with a 20% increase in business. I also maintain my originator license and specialize with First Time Home Buyers, FHA, USDA, and VA. I also have extensive knowledge with Jumbo financing.• Initial contact for Originators to onboard file in the correct loan program and disclose file• Provide training and onboarding for new TPO Accounts• Identify TPO opportunities with financial institutions and provide education on our program

Greater Milwaukee Area

Developed and coached a team of Mortgage Servicing Specialists to drive fair and fast decisions for troubled customers. Managed total customer experience metrics to rank in the top 15% of National Customer Assistance Centers. • Monitor workflow and operational efficiency to recommend changes and operation improvements for team• Supervise appropriate curing actions that ensure compliance with Federal laws and guidelines to minimize losses and legal concerns• Research, prepare and procure documentation and analyze requests in accordance to credit guidelines• Drive and coach team to provide fair and fast decisions for all customers• Proficient with SalesForce account management system and Spotfire reporting platform

West Allis, Wi

Assessed performance and collaborated with Management team to design successful action plans to improve performance. I was a Subject Matter Expert (SME) in the North Region for policies, procedures and training. I also received National recognition for contributions within the Proficiency Coach organization. • Held training sessions on all new policies and procedures• Collaborated with Branch and Senior Management on process improvements • Held 1 on 1’s with Branch staff to identify performance improvements

West Allis, Wi

Managed a portfolio of 90-100 customers in default and guided them through the loan modification process, using document validations and net present value modeling based on the various Investor guidelines. Presented options through the waterfall of modification, short sale, deed in lieu, and foreclosure. I was promoted to Assistant Vice President and Assistant Manager based on performance and named a Top Performer by ranking in the top 10% Nationally from June to December.• Met with customers face to face to discuss foreclosure prevention methods• Collected documents and processed the modification request within guidelines • Discussed decisions with clients and alternative options if a modification could not be approved

West Allis, Wi

Managed a pipeline on average of 20 – 30 loans for 12 Loan Officers. Possessed Level 1 Conventional underwriting authority, up to $417,000. I was the Lead processor for FHA Streamline loans and held thorough knowledge of credit and lending guidelines.• Worked with borrowers once file was submitted to processing to obtain missing documentation• Acted as single point of contact for borrower during the mortgage process• Underwrote file to FNMA, FHLMC, and Company portfolio guidelines

Brookfield, Wi

Managed 30 – 40 Mortgage Broker and Banker relationships over three states. Strengthened existing relationships and built new client lending relationships by leveraging product knowledge and negotiations for higher volume loan deliveries. I also exceed monthly sales goals by 20-30% consistently.• Maintained product and procedure knowledge to help business partners provide the best financing solutions for their clients• Discussed best practices though knowledge of credit and lending guidelines and being proficient in DU and LP• Quoted bulk deliveries for higher volume clients• Attended various Local, State and National Association events

Brookfield, Wi

Managed 40-50 Mortgage Broker and Banker relationships over three states. Strengthened existing relationships and built new client lending relationships by leveraging product knowledge and negotiations for higher volume loan deliveries. I also exceed monthly sales goals by 20-30% consistently.• Maintained product and procedure knowledge to help business partners provide the best financing solutions for their clients• Discussed best practices though knowledge of credit and lending guidelines and being proficient in DU and LP• Quoted bulk deliveries for higher volume clients• Attended various Local, State and National Association events

Milwaukee, Wi

• Originated mortgage loans based on customer's needs• Held thorough knowledge of DU, LP, product and underwriting guidelines• Strengthened existing and built new realtor relationships

Bachelor’S Degree, Business Management And Leadership

Activities and Societies: Dean's List - 2017 Spring SemesterTransfer from Cardinal Stritch while pursuing my Bachelor's Degree in Business.

Business Administration And Management, General

I am currently in progress to achieve my Bachelor's Degree in Business Administration and Management.