Aaron J. Kaczorowski Email & Phone Number

Costa Mesa, California, United States

Pewaukee, WI

• Manage multiple financial institution accounts and am responsible for growing mortgage production in compliance with all federal regulations and Inlanta and Investor guidelines. I also provide sales support along with.
• Initial contact for Originators to onboard file in the correct loan program and disclose file
• Provide training and onboarding for new TPO Accounts
• Identify TPO opportunities with financial institutions and provide education on our program

Greater Milwaukee Area

• Developed and coached a team of Mortgage Servicing Specialists to drive fair and fast decisions for troubled customers. Managed total customer experience metrics to rank in the top 15% of National Customer Assistance.
• Monitor workflow and operational efficiency to recommend changes and operation improvements for team
• Supervise appropriate curing actions that ensure compliance with Federal laws and guidelines to minimize losses and legal concerns
• Research, prepare and procure documentation and analyze requests in accordance to credit guidelines
• Drive and coach team to provide fair and fast decisions for all customers
• Proficient with SalesForce account management system and Spotfire reporting platform

West Allis, WI

• Assessed performance and collaborated with Management team to design successful action plans to improve performance. I was a Subject Matter Expert (SME) in the North Region for policies, procedures and training. I also.
• Held training sessions on all new policies and procedures
• Collaborated with Branch and Senior Management on process improvements
• Held 1 on 1’s with Branch staff to identify performance improvements

West Allis, WI

• Managed a portfolio of 90-100 customers in default and guided them through the loan modification process, using document validations and net present value modeling based on the various Investor guidelines. Presented.
• Met with customers face to face to discuss foreclosure prevention methods
• Collected documents and processed the modification request within guidelines
• Discussed decisions with clients and alternative options if a modification could not be approved

West Allis, WI

• Managed a pipeline on average of 20 – 30 loans for 12 Loan Officers. Possessed Level 1 Conventional underwriting authority, up to $417,000. I was the Lead processor for FHA Streamline loans and held thorough knowledge.
• Worked with borrowers once file was submitted to processing to obtain missing documentation
• Acted as single point of contact for borrower during the mortgage process
• Underwrote file to FNMA, FHLMC, and Company portfolio guidelines

Brookfield, WI

• Managed 30 – 40 Mortgage Broker and Banker relationships over three states. Strengthened existing relationships and built new client lending relationships by leveraging product knowledge and negotiations for higher.
• Maintained product and procedure knowledge to help business partners provide the best financing solutions for their clients
• Discussed best practices though knowledge of credit and lending guidelines and being proficient in DU and LP
• Quoted bulk deliveries for higher volume clients
• Attended various Local, State and National Association events

Brookfield, WI

• Managed 40-50 Mortgage Broker and Banker relationships over three states. Strengthened existing relationships and built new client lending relationships by leveraging product knowledge and negotiations for higher.
• Maintained product and procedure knowledge to help business partners provide the best financing solutions for their clients
• Discussed best practices though knowledge of credit and lending guidelines and being proficient in DU and LP
• Quoted bulk deliveries for higher volume clients
• Attended various Local, State and National Association events

Milwaukee, WI

• Originated mortgage loans based on customer's needs
• Held thorough knowledge of DU, LP, product and underwriting guidelines
• Strengthened existing and built new realtor relationships

Bachelor’S Degree, Business Management And Leadership

Activities and Societies: Dean's List - 2017 Spring SemesterTransfer from Cardinal Stritch while pursuing my Bachelor's Degree in Business.

Business Administration And Management, General

I am currently in progress to achieve my Bachelor's Degree in Business Administration and Management.