Partner closely with leadership, providing insight on scaling the business, strategic direction, and alignment of cross-functional resources and activities of a global enterprise. Lead a small global team of human capital professionals to support strategic and tactical functions in the areas of: talent acquisition, employee relations and retention, compensation, health and welfare, workforce planning, change management, diversity and inclusion, compliance, and organizational training & development. Administer and oversee the HRIS.

Consulting with small and mid-sized business owners to assist them in developing better HR policies, procedures, and practices for improved business success. Specializing in content creation and training facilitation of leadership and professional development material. Experienced in employee relations, organizational development, position and compensation analyses, and investigations into claims of discrimination/harassment/workers compensation. Formal education in employment law.

Manage human resources and academic administrative support for the assigned Divisions in the Dept. of Medicine. This includes performing daily HR operations and providing knowledge and expertise to faculty, management, and staff on aspects of employment including employee relations, benefits, training, professional development, onboarding, faculty promotion and tenure, and faculty appointments and reappointments. Instruct and assist faculty and management in administrative procedures as well as problem solving. Develop and implement procedures to facilitate human resources administration, academic administration and ensure compliance.

The Human Resources Director/Administrator is responsible for full life-cycle recruiting, benefits, compliance, policies and procedures, employee relations, leaves of absence, vendor management and all other HR related functions. This position ensures compliance to federal, state and local labor laws and regulations, as well as ethical business practices. Continuously improves HR policies and processes.• Sourced, recruited, hired and on-boarded 85 employees (exempt & non-exempt) in first 100 days.• Implemented ADP modules for benefits administration, talent management, and performance management.• Saved company approximately $50,000 in 401K fines and fees by increasing document compliance and improving enrollment/reporting processes.• Created and maintained multiple talent pipelines with local universities, community colleges, continuing education programs, and community employment resources.• Oversee employee orientation, development, and training logistics and record keeping.• Compensation and Benefit Programs administration and vendor management.• Maintain employee files and HR filing system.• Collaborate with leadership on strategies and techniques to address employee relations and performance issues.• Conduct investigations and as liaison with Corporate Counsel regarding employment issues.• Provide support to operational management in the following areas: career planning, performance management, coaching, compensation, employee engagement, learning and growth, culture, change management, and strategic talent management.• Perform all functions relating to employee safety, welfare, wellness, and health reporting.• Show flexibility in response to operational process change and accommodates new methods and procedures.• Work closely with legal counsel and operations management to update policies and revise employee handbook as needed.

Responsible for maintaining and fostering positive relationships with client management team at all assigned locations on a weekly basis. Ensuring facilities are cleaned to specification, have optimal performing equipment and adequate supply levels. Quick resolution of all issues at client locations.• Supervised and managed performance of 2 area managers, 12 area supervisors, and nearly 100 technicians at up to 73 client locations across 3 states.• Awarded triple the number of client locations after only one month, which previously required three area managers, saving the company $100,000 annually.• Territory development and company branding through relationship building, on-going needs assessment and development of new services to meet individual client needs.• Strategic planning for seamless execution of over 600 projects per year, serving 53 remote client locations in two states.• Increased market share in Indiana from 30 stores to 67 in 2 years; added 55 stores in 2 new states, with 2 more states planned for 2015.• Million-dollar operating budget administration with executive oversight. • Experience utilizing job boards and site aggregators as well as print and direct postings to source, screen and hire staff.• Managed cross-functional and cross-site teams.• Creative problem-solver / solution-finder with critical thinking skills.• Creative strategic planning that includes organizational, leadership and training, needs assessment, proposal generation, contract negotiations and excellence in ROI proposal/assessment.• Cut overtime hours from 280 to less than 10 (per 2wk pay period), decreased actual hours over budget from 320 to 0 (per 2wk pay period), and decreased the number of negative store surveys by nearly 35%, in under 2 months.

Responsible for superior customer service, merchandising, and sales performance in assigned area while managing employees. Responsible for the overall performance of assigned area.• Understand and respond appropriately to basic customer and employee inquiries.• Develop and plan activities to ensure proper completion in a timely manner.• Accomplish work through the effective management of employees.• Manage inventory and shrink to budget.• Achieve sales and margin budgets in assigned area.• Maintain proper control of payroll and other controllable expenses.

Performed as a district level supervisor, leading a team of 50+ custodians, day custodians, floor finishers, and team leaders across 8 buildings and two shifts, to provide clean, safe facilities for all patrons. • Achieved best results in over 10 years, per building administrator, teacher, and staff feedback.• Created a composite calendar/schedule for the entire district's activities, then utilized it to streamline processes and expedite results ahead of deadlines; specifically, completed holiday break tasks in less time and under budget.• Performance management: planning/coaching/appraisal of micro/short/long term cycles.• Managed cross-functional and cross-site teams.• Responsible for basic HR and managerial functions: entering payroll, making personnel decisions, generating supply orders, training staff, ensuring OSHA/MSDS compliance, performing weekly inspections and hosting monthly safety meetings.• Lift certified through AirWorx.

Focused primarily on the overall appearance of the store. Responsible for the monthly ad sets, plan-o-gram integrity, sign kits, monthly/weekly price changes, etc. Responsible for all aspects of inventory lifecycle, including making/editing counts, auditing, ordering, receiving, and stocking. • Planned and executed inventory/replenishment lifecycle programs that improved the variance between system and on-hand counts from nearly 50% to 0% in 3 months (with an initial variance of nearly 300).• Lead store metrics from 600th in the company (of 1100 stores) to 31st in less than 6 months. • Utilized SAP software/tools to improve replenishment lifecycle.• Responsible for monthly ad set and daily & weekly price changes.• Ensured all aspects of our merchandise movement, from ordering to receiving to stocking to pricing, occurred as efficiently as possible and that products were in stock and on the floor in a timely manner. • Assisted with hiring, training and coaching of all associates.• Participated in shrink/safety team, including monitoring compliance with fire, safety and OSHA regulations.• Forklift certified.

Responsible for the profit/loss of a 2.5 million dollar revenue center via projecting sales, distribution/scheduling of labor, and controlling food cost. Performance management based on constant monitoring of guest satisfaction surveys, in order to develop and deliver the best food and highest level of service to guests.• Awarded training store status at two separate locations within three years, allowing my teams to train and develop 30-40 managers for a 13 store district.• Increased productivity by reducing excessive labor, cut operational costs by a $1000 per month, decrease associate turnover by 32%, and improve guest satisfaction by 15%. • Simultaneously cut food loss by roughly $2000 per month, reduced labor by 3%, and elevated guest satisfaction by 27%.• Earned training store status for 2 years, allowing my team to develop and train between 30-40 managers along with countless trainers, shift leads and employees. • Led voice-of-the-customer, employee empowerment & employee recognition programs at 13 district locations.• Local Store Marketing Captain for 13 store district; responsible for conducting local business audits, creating ideas for store level contests and events, overseeing store level donations to the community, and increasing revenue via marketing programs.• Performed top-to-bottom business analytics, creating data collection methodologies, gathering customer satisfaction analytics, and effectively applying the data to forecast and deliver tangible results in the form of increased revenue.

Universal Behavioral Services – TherapistProvided therapeutic interventions for children, adults, individuals, and families, with a wide variety of problems. • Maintained a client roster of 35+ consumers and worked with children in 3 IPS schools.• Created and implemented both an orientation manual and a crisis intervention guide then trained them throughout the companyCummins Mental Health Center Inc. – Case Manager/Care CoordinatorAssisted 47 seriously mentally ill adults with obtaining/maintaining residence in the community as well as all entitlements (i.e.: social security, disability, Medicaid, Medicare, etc.).• Trained and supervised clients in daily living skills, including a weekly group on Money Management.• ACT, IDDT and CPI trained.• Training in substance abuse counseling and occupational therapy.Christole Inc. – Residential ManagerManaged the daily operations of a supported living group home for autistic teenage boys.• Managed house and resident funds.• Sourced, hired and trained new staff. Performance management of all staff.• Scheduled and organized all 3 shifts.• Provided direct care services to clients and rotated on-call pager.