Manage a team of more than two dozen cybersecurity engineers, administrators and analysts that provision and protect privileged access to Truist's IT assets.

Managed a team of cybersecurity engineers and security professionals responsible for ensuring the bank's information assets and technologies are adequately protected. Team focused on Identity and Access Management and Privileged Access Management.

Managing strategic business initiatives to increase net income and reduce operating expense. Realized $4M savings in operating expense, and improved operational efficiency, by converting 450,000+ commercial and retail credit cards to a new processor.

Managed a critical $32M Corporate Information Security program to establish industry leading processes and tools for Identity and Access Management as well as Privileged Access Management.Key Achievements• Streamlined access provisioning to core systems and formalized the company’s access review process for 40,000+ users via Oracle Identity Manager implementation• Improved the security of privileged access to the company’s highest risk servers, hosting payment systems as well as domain controllers, through CyberArk Privileged Account Security implementation and multifactor authentication deployments

Managed high-profile IT infrastructure projects such as: VoIP / Unified Communications implementation, Exchange 2010 upgrade and Active Directory migration.Key Achievements• Successfully upgraded First Citizens’ and client banks’ e-mail environments to Exchange 2010 for approximately 7,500 users• Implemented IT infrastructure (e.g. wireless network, Exchange, Lync, Good mobile device management, etc.) in new Active Directory domain and successfully migrated 7,500 user accounts and workstations to the new Active Directory domain

Managed a portfolio of IT infrastructure projects encompassing all of Brookfield Asset Management's enterprise-wide collaboration technologies (SharePoint, Exchange, Microsoft Office, Lync, Polycom A/V conferencing, Mobility/MDM, Unified Communications, etc.). Accountable for overall delivery of the projects within the project portfolio; with an annual portfolio budget of $8M+.Key Achievements• Successfully implemented a project portfolio management approach; selecting and prioritizing the appropriate projects to achieve articulated business objectives; balancing risk versus opportunity and providing overall governance at a portfolio level• Upgraded Brookfield’s messaging and productivity platforms through an enterprise deployment of Office 2010 and the migration of email accounts to Exchange 2010 for approximately 5,000 users• Introduced mobile device management at Brookfield Corporate Operations to enable and support a newly developed corporate BYOD strategy• Increased communication, collaboration and general worker productivity; as well as reduced web and audio conferencing spend by an estimated 60% via Microsoft Lync 2010 implementation• Increased worker efficiency through an enterprise deployment of new standard laptop images with Windows 7 and key productivity applications

Managed several strategic projects for government agencies, financial institutions and healthcare companies. Assisted sales department in creating statements of work, developed resource plans, actively managed risks, negotiated change requests, managed stakeholder expectations and was responsible for execution, testing and deployment plans.Key Achievements• Reduced the New York City Department of Education‘s annual comprehensive education planning cycle by approximately 35 days through the implementation of a .net application with workflow functionality• Led Silverlight proof of concept project for Bank of America that proved their customer-centric sales strategy through multiple channels was feasible• Redesigned LHH.com, LHH.ch and Adeccousa.com (web 2.0) websites for Adecco incorporated• Managed construction of a custom project portfolio management application for Credit Suisse that allowed their IBIT organization to effectively track project spend and status

Led teams of application developers and business analysts focused on introducing and supporting transactional systems as well as business intelligence reporting. Engaged key customers to determine value-added opportunities, negotiated scope of work and prioritized against other commitments. Directly managed key initiatives and successfully matched team members’ skill sets with project complexities and timelines. Key Achievements• Designed and implemented a centralized project approval process for Pfizer’s HR Operations organization that allowed the human resource operations leadership team to: make informed decisions based upon the cost/benefit of project proposals, ensure strategic alignment, allocate proper funding, and manage resources more effectively• Implemented a financial reporting system for expensing stock options and restricted stock units globally. This allowed Pfizer to comply with FAS123R and FAS109 mandates. Worker productivity increased within the stock options administration group by roughly 75% through automation of manual processes• Outsourced all ETL, modeling and report development activities to an offshore partner, permitting HR Delivery Services team to realize a 20% savings in the annual operating budget• Acted as a key player in several six sigma projects resulting in: a 30% reduction in manual handling required for the semimonthly on-cycle payroll process and a 20% decrease in the turnaround time for benefits issues escalated to the HR Call Center

Directed the activities of other programmers, reviewed code to ensure quality, created technical designs for major project deliverables and ensured proper testing was conducted.