Aaron Moreau-Cook Email & Phone Number

Henderson, Nevada, United States

Leveraging over 20 years of hands-on and leadership roles in IT and software engineering, I proactively resolve complex, enterprise-level issues, drive automation, and cost-saving initiatives, and maximize cross-functional team capabilities to tackle diverse challenges for one of the world’s top IT organizations. I built a performance-focused team, growing.

Redmond, Washington

I automated the deployment of hundreds of racks per month for the O365 Networking Team and protected the network through DDoS mitigation. I collaborated with service engineers, program managers, developers, and lab/test engineers, contributing from design to deployment and scaling services for 300M Hotmail users. I managed server and application.

Mountain View, California

Working collaboratively with a team of service engineers, program managers, developers, lab and test engineers from designing, to deployment and scaling out for the 300 Million users of Hotmail. Responsible for all aspects for service management including server and application deployments, setting up monitoring and designing manual and automated repair.

Redmond, WA

Promoted to oversee systems design, configuration, incident management, and deployment. I configured, installed, monitored, and maintained Linux and Windows servers, network routers, and firewalls. I managed system health, deployed application changes, maintained security policies, and tuned operational databases. Providing third-tier support, I handled.

Woodinville, WA

As the founder and owner, I built a startup providing expert IT support to around 20 businesses. Specializing in telecom, hardware, software, security, and eCommerce, I also handled small business needs like business registration, tax compliance, bookkeeping, payroll, and retirement account management. I built multiple server solutions running on over 20.

Bellevue, WA

• Triaged support tickets and worked with the development team on biweekly production rollouts. Helped architect systems at an early stage to improve uptime.
• Managed a project to move the data center from Seattle to Tukwila, including reviewing proposals from multiple vendors, undertaking site tours, and creating an easy to understand plan for the management. Annual cost of.
• Worked with management to create new headcount so that we could scale the team out ahead of a large round of investment. Created the job descriptions for two new positions, work with multiple job sourcing web sites.

Emeryville, CA

• Worked with a team of developers to architect solutions for our start-up
• Conceived a project to reduce cost of delivering media to our customers with a focus to deliver media with the least amount of latency. This project involved coordinating installation into four data centers (Seattle.
• Assisted the CEO in gathering metrics, building necessary reports for two rounds of VC funding. Responded to legal requests, including collecting required documentation for the discovery phase of the lawsuit brought by.

Redmond, WA

• Managed all operational aspects of web server production with high availability and performance for internal and external customers.
• Coordinated web site releases with developers, project management and testing for all production code changes.
• Drove operations projects that require strong self-direction, problem solving, critical thinking and troubleshooting skills with SQL Server 2005 and ASP.NET applications.

Bellevue, WA

• Identified client needs and developed technology roadmaps based on budgets, growth targets, and current configurations.
• Managed all aspects of set up, installation, and maintenance of Internet connections, spam and virus filtering, integrated fax services, and web hosting services for customers.
• Secured customer network and servers by developing and deploying network access, monitoring, control, and evaluation systems.
• Decreased per-call time by delivering clear e-mail, phone, and onsite Tier 3 support.

London, United Kingdom

• Recruited and supervised 5-person team located in 3 locations throughout the UK; evaluated personnel and downsized as needed post-merger.
• Managed all network components including firewalls, Cisco Content Switches, and Cisco routers in our offices and data centers.
• Oversaw two large-scale hosting site moves: implement project controls and led department during merger. Limited downtime on both so it would not affect our 500+ paying customers.

Seattle, WA

• Designed, deployed and managed company WAN for Windows NT enterprise network covering 5 offices in Seattle, San Francisco, Los Angeles, New York, and London for 220 employees. The production environment had less than 8.
• Reduced costs during RFP process by evaluating 38 Streaming Media providers; investigate service level agreements, streaming platforms, and ability to deliver. Selected solution by Enron broadband as it was the most.
• As part of a multimillion dollar merger with shockwave.com, I was involved in pre-merge due diligence and involved in making decisions regarding a RIF of nearly 180 employees. After the merger was completed, I met.

Seattle, WA

• Worked as part of a 3 person team to migrate an E-Commerce web site from a Sun Solaris environment to an upstart Microsoft Windows IIS platform with nearly 150 servers in a private data center. The team ran the daily.
• Ensured smooth deployment of new web applications by putting them live on test servers first and working closely with development staff.
• Selected to train new employees after merger. Our technology platform was chosen as company-wide standard and deployed for six other brand sites.