At Scribe, our software platform lets you capture and share how work gets done across your organization. Analyze, optimize, and standardize processes, in a way your employees will love.

Onward (formerly Agent Q) is a customer service automation platform. Using the latest breakthroughs in artificial intelligence, we are able to automate common customer chats and reduce response times. I'm responsible for:Machine Learning Architecture:• The conception, training, and deployment of machine learning models for a range of machine intelligence tasks using Python, Keras, SciKit, Tensorflow, and Jupyter Notebook.• Creating a pipeline for getting data from production systems and training it on GPU-enabled virtual machines on Azure and AWS.Chat Platform Development:• Building Rails-based backend API to enable real-time chat involving customer support agents, bots, and end customers.• Along with CPO, developing an intuitive React-based chat platform and embedded javascript chat widget.• Blending Ruby-on-Rails, PostgreSQL, Redis, and Python microservices to provide real-time AI-enabled chat.• Managing a resilient DevOps architecture using Ansible, Ubuntu, and Azure Cloud.

At Shophood, we made it as easy to discover products in your neighborhood as it is on the web. We believed that local shopkeepers are the best curators and that by making their selections accessible on mobile devices, you'll find more items you love. Our iPhone app allowed you to search inside the best independent retailers in your neighborhood.

Devotably was an early-stage e-commerce startup focused on making it easy to find and give meaningful gifts. Its mission is grounded in the belief that we should spend less on ourselves and more on the people we care about.

Built statistical models based on large corporate datasets for use in commercial litigation:Selected Casework:• Analyzed corporate culture of global company in a class action lawsuit, using regression analysis to show variation in employee perceptions of management, job satisfaction, and opportunities to advance.• As part of a defamation lawsuit, measured change in public perceptions of a consumer product through analysis of news and social media.Firm Development:• As a member of the Analyst Recruiting Team, interviewed analyst candidates, gave presentations at universities, and spoke at length with future analysts.

Produced financial assessments of high net worth individuals including valuations of residential real estate, investment portfolios, philanthropy, and compensation.

Interviewed clients and analyzed mortgage documents to determine legal defenses to foreclosure. Developed computer program for geographic mapping of mortgage loans originated during the subprime lending boom to assess discriminatory and predatory lending.

Performed support work for broker dealer and provided assistance to a financial advisor specializing in socially responsible investing.

Assisted two professors teaching a joint program on acting and filmmaking to twenty students during a six-week summer course.

Gave tours of the US Capitol Building, responded to constituent calls and mail, and assisted legislative staff members.