Aaron Sindelar Email & Phone Number

Fort Huachuca, Arizona

Sierra Vista, Arizona, United States

• Manage team of four system administrators ranging from associate’s to Subject Matter Expert’s (SME’s)
• Responsible for compliance of McAfee products on over 300 physical workstations, 800 servers, and 500 Virtual Machines across multiple domains and ensuring systems are in the correct containers in the ePO
• Utilize scripts to remotely check systems into ePO or initiate Windows Server Update Services (WSUS) force check-in actions on systems within specific active directory OU’s
• Responsible for the testing and implementation of group policy changes for the enterprise whether to meet STIG compliance or operational goals/demands
• Ensured monthly Authorized Service Interruptions (ASI’s) were submitted for Desktop and Server Windows patches and at least one administrator was present in case HBSS actions were needed during the ASI
• Responsible for patching and maintaining the NIPR/SIPR baseline image for Virtual Desktop Infrastructure (VDI)

Fort Huachuca, AZ

• Responsible for AD account creation, adding/modifying groups, tweaking attributes, enabling/disabling accounts, renewing service account passwords, transferring accounts between ou’s, and deleting accounts across.
• Responsible for troubleshooting local network issues involving our Dynamic Host Configuration Protocol (DHCP) servers whether it was replication issues or failover issues, or duplicate IP conflicts
• Responsible for troubleshooting user issues with the Windows Operating System (OS), reviewing system error logs, as well as supporting any physical hardware issues such as monitors, peripherals, or uninterruptible.
• Responsible for the imaging and patching of NIPR/SIPR desktops, laptops, and tablets through the use of Microsoft Endpoint Configuration Manager (MECM, formerly SCCM) and WSUS
• Responsible for compliance for over 300 physical workstations, 800 servers, and 500 VM's across multiple domains with the help of ACAS scanning, WSUS reporting, and MECM reports
• Responsible for profiling ClearCubes and updating firmware for use in our virtual environment through the use of the Teradici Management Console (TMC)

Fort Huachuca, AZ

• Performed team assessments and monthly performance reviews.
• Managed Enterprise E-mail workflow queues and monitored their status.
• Responsible for ticket workflow, escalation, and coordination of incident resolution efforts.
• Increased the effectiveness and efficiency of the team through coordination and communication between team functions.
• Responsible for coordinating troubleshooting efforts between Defense Information Systems Agency (DISA) and Army for the Continental United States.
• Trained new personnel the roles and responsibilities of a Department of Defense Information Network – Army (DoDIN-A) support analyst.

Joint Base Elmendorf-Richardson, AK

• Oversaw all U.S. Army Alaska active user accounts.
• Fully accountable for communications equipment valued at $50,000.
• Ensured all paperwork was completed accurately and within time schedules.
• Managed escalations in accordance with applicable Service Level Agreements.
• Investigated network security violations and prepared detailed incident reports.
• Installed, configured, administered, and troubleshot user workstations and associated peripheral devices.