 Institutionalizing Innovation – developed and implementing a multi-year strategy supported by an Innovation Blueprint to create a culture of innovation, introduce a formal process to manage ideas through the innovation value chain to commercialization, creating an innovation portfolio strategy, and setting parameters and evaluative criteria for an innovation fund Funding Innovation – implemented and managed an organization wide $250,000 early stage innovation seed fund Internal Advisory – supporting areas across the hospital on ideation, implementation and collaboration to drive innovation that delivers value to their patients, clients, and customers Process Development – adapted and implemented Proctor and Gamble and IHI Open Innovation 90 Day process to support the notion of solving complex challenges through a structured process 3D Printing of Congenital Heart’s for Pre-Surgical Preparation and Education Addressing Cognitive Overload in the Cardiac Critical Care Unit Optimizing Materials Management in the Operating Room Pre-Pubescent Fertility Preservation Program Pursuing Philanthropy – actively involved in developing an externally funded innovation fund through philanthropic support Innovation Leadership – working with Innovation Consultant organizations to develop and implement innovation leadership education and helping to develop leaders of innovation broadly across the organization

Fostering Teamwork – have developed a culture of teamwork, service excellence and innovation in the Office of Strategy Management at SickKids as the first staff hired, the office grew into a VP portfolio focused on strategy development, execution and management in just three yearsCascading Performance Management – developed and executed a corporate wide portfolio action planning strategy that provided the framework to ensure portfolio action plans were aligned and supported the corporate strategic objectives, by performing the development and facilitation in-house saved the organization over $120,000Internal Advisory – served as an internal consultant to the hospital on projects within the scope of: strategic planning; process improvement; operational efficiency; contract proposals; and performance measurement and managementStrategy Management Assessment - managed the delivery, analysis and reporting of yearly Strategy Management Assessment and made recommendations to the Executive team on implementing best practices in strategy management based on yearly assessment scores, implemented six of nine best practices outlined by Kaplan and NortonInnovation – developed and currently executing a strategy to foster a corporate wide innovation culture including idea promotion, diffusion and commercialization, performed an organization wide Innovation Readiness Assessment in partnership with Innosight, a world-class Innovation consultancySystem Integration – provided strategic support for the development and execution of TC LHIN system integration projects structured around a value based model of care, achieving improved outcomes with reduced investmentsAchieving Results – SickKids inducted into the Palladium Balanced Scorecard Hall of Fame in 2010 for achieving breakthrough results from the implementation of the Kaplan Norton strategy management system by the OSM

Strategy Development – developed and executed the corporate strategy renewal process for the executive team which engaged both internal and external stakeholders to set the hospital’s five year strategic plan “Avenues to Excellence”Project Management – managed projects in a variety of clinical and administrative areas with a focus on achieving operational excellence at the hospital, utilized best practices from PMBOK and PMIInnovation – supported the development of a program to address diversity training and multi-lingual access to services and managed the negotiations with Citizenship and Immigration Canada to secure $10 M in funding for a first of its kind project in healthcare in CanadaHealth System Strategy Support – assisted Toronto Central LHIN develop its balanced scorecard and approach to managing strategy at an agency that provides over $3.9 B in funding annually to a variety of health care organizationsInternal Advisory – served as an internal consultant to the hospital on projects within the scope of: strategic planning; process improvement; operational efficiency; contract proposals; and performance measurement and managementInternal Control – managed the development and implementation of a newly designed internal chargeback mechanism that focused on internal service enhancement while minimizing internal billing and transactions

Balanced Scorecard – managed implementation of balanced scorecard approach to performance measurement including the development of a comprehensive corporate communications planStrategy Analysis – provided senior level analysis with appropriate recommendations for executive team to support decision making for strategic initiatives and program developmentFinancial Modeling– developed a financial model for consulting services, where the hospital is using its knowledge and capacity to assist global clients to develop “world-class” paediatric facilities, has been used in securing revenue generating projects from $3 M to $50M+ in size, and in securing over $10 M in grant funding

 Project Management – provided strategic input and guidance for project management of a five year project designed to operationalize an academic children’s hospital in Qatar Project Optimization – performed bi-annual assessments to support the ongoing evolution of the approach to project strategy and scope, facilitated the development of 57 KPIs to track project outcomes across six value streams Information Technology – directed the customization and implementation of a PMIS solution to track work and time effort on a project spanning over 12,000 deliverables and 20,000 people days over five years Advisory – delivered strategic advice and support to senior level leaders at Hamad Medical Corporation in Qatar as they prepared both the Qatari health system and their organization for the new children’s hospital International Facilitation – invited facilitator for strategic planning for country wide Rehabiliation Strategy to integrate primary, acute and post-acute rehab activities in Qatar International Strategy Development – managed a strategy redevelopment process that included International Advisory Services, International Patient Office and Global Child Health Program planning and leveraged McKinsey and Company’s global reach in collecting and analyzing international data

In this position I was part of the MBA Student Governance body and in charge of all athletic activities, including the captain of the Schulich MBA Games team.

Balanced Scorecard - developed indicators for a balanced scorecard system through best practice research and interviews with senior management.Project Management - researched and recommended best practices in creating a comprehensive pandemic response plan for all areas including HR, communications, risk management and front line staff.Innovation - recognized a need for a more user friendly intake form for mental health clients and worked with a team to develop a working protocol for mental health case managers, which helped align COTA intake with newly developed Federal mandates.

Leadership - managed the highest sales volume retail children's shoe store in the country to its best ever monthly sales level of $230,000, in August 2005.Innovation - recognized a need for new inventory management and designed and implemented a new inventory system using Microsoft Excel which tracked inventory by individual item as well as case number. This reduced the staff requirements for yearly inventory and reduced the costs involved by $500 every year. Initiative - designed and implemented a new employee training checklist and a training manual for each sales season, this improved retention of new staff and reduced the time spent on training from one month to two weeks.Planning Sales Mix - Involved in planning and promoting new footwear lines and attended selection and buying meetings for upcoming seasons with Nike, Reebok, Adidas and many European Shoe Companies.Creative Problem Solving - initiated and coordinated a joint effort Tsunami disaster relief support system with Kiddie Kobbler and Salvation Army in which we collected used footwear in our store to donate to Salvation Army to be used in disaster areas and for sales in Salvation Army stores with the proceeds going to the Tsunami relief effort.