Aaron W. Smith Email & Phone Number

California, United States

Orange County, California, United States

ServiceNow Process & Implementation Consultant integrating IT and general business process workflows into capabilities and automation on the Service Now software platform for Volteo Digital customers.Certified instructor for ServiceNow Classes including ITSM, Admin, PA, HR, FSM and CSM

Orange County, California Area

ServiceNow Process & Implementation Consultant integrating IT and general business process workflows into capabilities and automation on the Service Now software platform for Volteo customers.

Project management, Change management, Incident managment, Communications management, Data Warehouse, Operations service and support, First Level manager, MicroStrategy, Sybase, MS SQL, Teradata, Ab Initio, Service Now

As Training director, ran VUE testing center, installed, configured, and maintained hardware, OS, courseware and applications for classes. Interviewed, hired, scheduled, trained and managed full and part-time instructors. Worked with owner, administration and sales to increase customer satisfaction, sales, and promote the center at fairs and trade shows.As instructor, conducted classes on front-end applications, Microsoft certified courses, and developed and delivered customized training.

Duties included providing application training on IBM and Apple systems for beginning through advanced levels; developing courseware and training files; providing support and training to new hires; and leading sales presentations to further client’s commitment to training.

Bachelor, Psychology

Activities and Societies: Theta Alpha Phi

Constraints Management Graduate Course