● Managed the lifecycle of purchase orders to procure IoT hardware devices in collaboration with GlobalSourcing, Accounts Payable (AP), Logistics, and Sales teams.● Supported the acquisitions of Twillio IoT, SIMON IoT, and Business Mobility Partners by transitioningvendors, systems, and procedures to current processes and standards.● Processed over 4,000 purchase orders in 2023, securing over $1.3M in savings and cost avoidance.● Created and managed NetSuite records for hardware products and professional service bundles.● Entered data into proprietary systems for IoT SIM card activation and connection tracking.● Achieved over 91% SLO in 2023 for an ISO & FDA certified company.

• Managing forward and reverse logistics for IoT SIM cards and hardware devices by processing and fulfilling orders, internal and external customer engagement, quality assurance inspections of inbound and outbound shipments.• Coordinate daily with Accounts Receivable, Customer Success, Connectivity Support, Finance, and Sales departments regarding credit terms, payment methods, billing issues, order fulfillment, returns processing, and IoT service activations.• Managing multiple order queues through NetSuite, Zendesk, cellular carrier portals, and KORE’s proprietary software platforms. • Delegating assignments to department resources to optimize efficiency and time management.• Assist with configuration and testing of IoT hardware devices for staging and kitting services.• Continuously developing SOP for IoT SIM card order fulfillment, inventory management, and ERP record keeping.• Managing weekly, monthly, and annual audits of IoT SIM card and hardware inventory.• Transitioned logistics department to upgraded facility in 2018.• Performing general office administration duties.

Warehouse Associate at Amazon CVG 3 sorting and distribution center performing daily receiving,shipping, and inventory control duties.• Received high volume, palletized inventory – both Amazon’s and customer-owned.• Sorted a wide variety of products ranging from 2 to 2000 individual pieces per carton.• Distributed and replenished product volume for associates to sort throughout the warehouse.• Filled totes with specified product type and quantity as needed by destination fulfillment centers.• Performed quality control inspections of totes packed by other warehouse associates.• Utilized handheld barcode scanners and proprietary software to track inventory distribution.• Loaded inventory onto trucks destined for fulfillment centers.

Operations Associate for a musical instrument retail chain performing daily receiving,shipping, and inventory control duties.• Received, inspected and stocked shipments of merchandise and supplies.• Monitored and fulfilled a daily queue of intercompany and retail sales orders.• Meticulously packaged and shipped retail merchandise to customers and other GC warehouselocations via UPS.• Provided product, sales and operations support to customers and team members via phone,email, and face-to-face interactions.• Maintained a well-stocked, cleanly displayed retail sales floor and cleaned the warehouse facilitydaily.• Performed weekly store-wide inventory count of all merchandise and supplies.