I drive growth, build communities, and help organizations thrive at the intersection of business and technology.As a Senior Advisor on Forrester's CX, Marketing, Customer Insights and Analytics Leadership Boards, I developed business, ensured Client Success, and helped leaders from startups to $1B+ organizations turn data into insights and insights into action resulting in enhanced Customer Experiences. I partnered with sales, marketing, product management, research, consulting and customer success to drive the overall commercial success of Forrester resulting in increased annual recurring revenue. From 2016-2021 Forrester's revenue grew from $326M to $494M.As Forrester’s Vendor Relations Team Leader I led a team of 7 that protected Forrester's brand in the marketplace. We created, developed and evangelized marketing, and IP guidelines. We streamlined the process that enabled SaaS companies to update Forrester on their emerging technologies, new products, business models and partnerships, and presented best practices on digital reproduction of Forrester’s Research which grew 24% year over year. As Director of Community Development at Intellectual Capital Exchange I built communities that helped business and functional leaders at companies with $23 Billion-$200.5 Billion in operating revenue work together to solve problems, navigate turbulence, and accelerate results. ICEX membership communities on Digital Innovation, Cybersecurity, Enterprise Data and Analytics, IT Strategy, EA, Operations, and Strategic Investing, provide a confidential forum for discussion and sharing of next and best practices.At BCC Research I created new business and market opportunities by helping C-level executives and knowledge management professionals meet their strategic initiatives in 18 different industries including: Energy, Clean Tech, Biotech, Semiconductors, Pharma, Instrumentation and Sensors, Healthcare, Security, and IT. Our team increased year over year revenues by 20.3% and a 59% increase in revenues over a 3 year period.I hold a BA from Tulane University, and an MBA from Boston College. I studied Strategic Thinking, IP Law and IT at Harvard. While at Tulane I circumnavigated the globe through the Semester at Sea program, competed on the Rugby and Lacrosse teams, and entertained the New Orleans public as a professional accordionist.Specialties:Strategy MarketingBusiness DevelopmentAccount ManagementProduct MarketingProject ManagementCSRSales EnablementCustomer SuccessCXEXVoCNPSCybersecurityPrivacyLoyaltyUXCustomer Insights & Analytics