Aamir Sayeed Email & Phone Number

Surrey, British Columbia, Canada

Design and maintain operational dashboards to track key project measures, ensuring accurate and timely data visualization for the Complex Medically Frail sector of the Simplified Point of Access (SPOA) initiative. Generate and analyze ad hoc reports to provide actionable insights and drive process improvements within the Home Health service line.Develop comprehensive flow charts and process maps using Visio to streamline operations across various streams, enhancing efficiency and service delivery.Collaborate with stream leads and cross-functional teams to brainstorm and develop detailed project plans, ensuring alignment with strategic goals. Facilitate stakeholder meetings to identify opportunities for systems optimization and quality improvement.Engage with vendors to explore and evaluate new applications and software opportunities, enhancing technological capabilities. Lead the creation and maintenance of the SPOA Pulse website to support effective communication and information sharing.Provide expert business analysis support for Fraser Health, focusing on long-term care and assisted living services, and implement data-driven strategies to enhance service delivery.

Burnaby, British Columbia, Canada

Served as Coordinator supporting Pixalere, Relias, Strata Pathways, Goldcare, and Book A Break applications. Consulted with product vendors in rolling out software upgrades, conducted training sessions, and provided day-to-day technical support to users. Met regularly with stakeholders to determine opportunities for systems optimization and quality improvement for long-term care and assisted living services.Worked with data analysts and systems optimization teams to provide timely reporting on key deliverables relating to Community Access and Transitions. Processed RAI (Resident Assessment Instrument) submissions to CIHI (Canadian Institute for Health Information) for quality and compliance reviews. Promoted an atmosphere that encouraged enthusiasm and user participation in the use of clinical applications while stressing the importance of data security and validity. Created a positive environment by reporting application and/or system deficiencies and suggesting system improvements and enhanced functionality.

Surrey, British Columbia, Canada

Provided leadership to a team of 700+ Community Health Workers, ensuring effective home support services in Surrey.Coordinated and supervised clerical staff, managing HR events (performance management, hiring, termination) and supporting staff through training and process implementation.Oversaw quality improvement initiatives, recommending and implementing process changes, and preparing performance reports to inform improvements.

Surrey, British Columbia, Canada

Used a combination of medical records systems and reporting tools to generate monthly, quarterly, and annual reports on caseload statistics across the region. Reported on workforce distribution, clinical engagement, and distribution of healthcare services.Liaised with executive and management teams to provide timely and accurate reporting. Identified trends in data, outliers, and presented findings in a concise manner.Conducted data audits, engaged in project work, and proactively found new and more effective ways of presenting information.

Burnaby, British Columbia, Canada

As Timekeeper:Utilized Procura EMR software in tandem with Meditech MAGIC to process bi-weekly payroll including labour distribution, mileage calculations, and coding of various attendance types.Directly worked with a team of over 450 healthcare staff to provide timely, efficient, and accurate processing of payroll and business insurance expenses.As Administrative Support:Provided coverage for Senior Clerk and Timekeeper functions when required including the processing of leaves, vacation time, and availability changes.Provided exceptional on-site technical support services for healthcare workers. Gained familiarity with the Workspace ONE suite of corporate mobile applications.Hosted training sessions for new hires alongside Nurse Education team and ensured staff had a comprehensive understanding of their work devices.Assisted Manager and Team Leader with operational functions including availability negotiation and supply/inventory management.

Surrey, Bc

Monitored and managed business operations to meet quarterly targets and ensure patient satisfaction across six clinics.Coordinated projects including SWOT analyses and performance matrices to help maintain staff excellence within allotted budgets and timelines.Worked directly with Executive and Finance team members to plan and execute company growth initiatives.Performed daily check-ins with six individual clinics to support staff members and ensure a consistent, quality patient experience. Directly resolved complaints and payment disputes with patients and maintained constructive and respectful relationships between clients and staff.

Surrey, Bc

Coordinated and supervised practitioner and reception staff in a high-volume clinical environment. Used platforms such as Telus Health and Blue Cross to process patient insurance claims.Ensured quality therapeutic care for patients by reviewing concerns or complaints and implementing appropriate corrective actions.Oversaw daily performance of staff to ensure accurate and efficient completion of duties, managed overtime, and met scheduling requirements.Actively worked with Executive team to implement cost-reduction strategies and optimize clinical efficiency.

Surrey, Bc

Answered phones and responded to email inquiries, scheduled and confirmed appointments, and assisted patients with payments.Used EMR software JaneApp and information database Juvonno to book appointments, produce patient reports, generate invoices and financial statements, and retrieve case histories and medical records.Processed insurance claims and payments for ICBC, MSP, and a variety of extended health companies including Pacific Blue Cross and Great West Life.

White Rock, British Columbia

Responsible for creating quotes and reservations for clients, arranging rentals and sales of equipment, and operating phone lines for stores in two locations.Worked closely with clients to organize functions, weddings, and community events across the Lower Mainland.Managed corporate accounts both payable and receivable, resolved issues regarding outstanding payments, and applied discounts or substitutions of rental items when necessary.Assisted clients in selecting appropriate rental items for events, offering logistical solutions to ensure customer satisfaction at all times.

Surrey, British Columbia

Maintained sales floor in accordance with company policies by properly zoning the area, arranging and organizing merchandise, and identifying shrink and damages.Assisted customers with purchasing decisions, performed inventory checks, and handled complaints with a professional and courteous demeanor. Opened and closed registers, assisted in the training of new cashiers, monitored cash limits, and ensured quality customer service.

Bachelor Of Arts (B.A.), Communicatons

Education record