Executive Product Advisor for SaaS, Cloud, Mobile and online commerce companiesSample Clients Served:Atlassian, Intuit, PayPal, eBay, Walmart Labs, Wells Fargo, Syniverse, CVS, McDonald's, Bank of America, City of Chicago, Homestead, Alltel, Blue Cross Blue Shield

Led the Product Management and Design teams to launch CloudCall’s first AI powered UCaaS (unified communication as a service) platform for sales teams and recruiters

Helped envision and build Atlassian's first Approval Desk platform to manage approval requests via Slack, Email and other messaging platforms

Growth Product ManagerLed the launch of the Free edition that helped increase sign-ups by 130%. Optimized paid edition sign-ups and bundle products. Leveraged trained machine-learning models to identify best bundle options for customers based on contextual intent. Defined roadmap for improving the sign-up funnel and ran experiments to reduce friction and improvise customer experience.

Product Manager for Syniverse’s Mobile Message Orchestration and Chatbot solutions. Defined a new service offering to provide Message Orchestration solutions for large Enterprise customers. Built multi-channel message (SMS, MMS, RCS, Facebook Messenger, Twilio, Email, etc.) orchestration solutions using Tray.io and Workato to process over 1 million messages a month. Integrated multiple third-party services and systems using APIs e.g. Salesforce, Campaign Monitor, Airtable, AWS

Led the vision and build out for Syniverse’s next-generation external API Developer Portal geared towards Mobile APIs. Helped define and design the MVP to enable Developers across the world to learn about Syniverse's APIs and engage their customers using the mobile APIs

Intuit Financial Data ServicesResponsible for improving auto-categorization for all Intuit products (TurboTax, Mint, Quickbooks, Quickbooks Self Employed) and enabling financial institution data aggregation using APIs

Intuit QuickBooks OnlineLed the product optimization effort for QuickBooks Online windows clients. Drove the strategy for QuickBooks competitive migrations for the global markets (UK, CA, AU, IN, SIN, MY, PH, BR). Managed the launch of 2017 QuickBooks for the Canada and UK markets

Led the Awesome Apply effort to optimize the applicant experience on Intuit’s career site. Drove the strategy and requirements for the next generation Employment Application experience. Managed the vendor selection process, vetting multiple 3rd party services and tools. Led the data strategy to best track media spend ($1.6M) and performance for Intuit’s career site

Intuit Websites/ Homestead, Growth Product ManagerResponsible for improving acquisition channels and managing various integration items after the company was acquired. Improved sign-up flow conversion by 23% and redesigned the flows for increased conversion efficiency.

Product-page Optimization: Responsible for identifying improvements on Walmart.com’s product pages. Identified key areas for improvement on product pages such Add-to-Cart, Testing pricing and sub-sku parameters. Used Analytics and customer sales data to identify opportunities. Lead the SiteSpect A/B testing expansion to cover 100% traffic – 3 million hits /day. Championed the use of session recording tools – Tealeaf and ClicktaleMobile Preferences: Responsible for enhancing Walmart.com’s Mobile Preference center to ensure compliance with industry standards and SEC laws. Lead the design and prototype the new Preference center. Worked closely with stakeholders from compliance, legal, mobile business, UX, engineering to help develop and implement a consumer focused design

BlueCross BlueShield IL - Technical Implementation ManagerLed a product enhancement effort for providing Clarity integration services across the BlueCross network. Managed the rollout of a Portfolio management tool for an IT enterprise with a budget of $700MM comprised of 3200 resources and 800 projects. ABN AMRO (Bank of America) - Offshore Advisory ServicesKey member of the offshore advisory services team at ABN AMRO IT that helped the initial launch of diversifying development centers across the globe. Oversaw a project portfolio of $15M spread out across a dozen sites across the globe