Awais Ali Email & Phone Number

Core competencies:- A strong people orientated leader using open lines of communication to drive a high performing IT culture.- Broad experience in managing Global IT Service Desks, technical support teams supporting end user technologies.- Skilled in international collaboration to formulate, design and maintain pragmatic, cost-effective solutions.- Senior IT leader capable of representing IT across a variety of business practice groups at all levels.- Proven leadership in directing IT operations, maintenance and support of complex systems.- Proficient at achieving operational and service excellence though innovative technology and user experience.- Comfortable with managing IT budgets and cumulative forecasting.- Commercially astute with strong relationship management skills including supplier and vendor contract negotiations.Skills:Strategic Leadership | Technology Transition | IT Service Management | IT Digitalization | IT Service Desks | Vendor Management | Customer & User experience | Financial Management | IT Risk & Governance |Disaster Recovery | IT Operations | Technical Support | End User Computing | Workplace Modernization |Legal IT Systems | Banking IT Systems | Financial Markets | Trading Floors | Cyber Security |Business Relationship Management | People Management | Business Continuity | International Exposure

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  Technische Hochschule Mittelhessen

  Biomedical/Medical Engineering