Account Executive / Program Manager For Department Of Defense
Colorado Springs, Colorado, United States
Responsible to create a strategic support relationship with key stakeholders within moderatelylarge, challenging, and/or complex (e.g., tier 2, high-revenue generation, complex transformation)customer organizations, including the information technology (IT) Directors, Chief Technology Officer(CTO), Chief Information Officer (CIO), and Line of Business (LOB) leaders, as well as technologyprofessionals, to enable quality service delivery. Expands customer relationships beyond the currentsupport contract owners and seeks out new customer opportunities.Role required to gather information on the business and information technology (IT) objectives,priorities, and strategies for customer organizations in order to develop and manage the delivery of acomprehensive service delivery plan. Communicates current view of services to customer executives onregular cadence.All while driving the case for change to help customers evolve their information technology (IT) maturity,driving productive use of products, and enabling and supporting IT to make the business more effectiveby presenting the strategic business and technical need for change.