PRAGO is a market leading global consulting and training company, and as part of a rapidly growing company, offers a range of value add consulting and training services to meet customer needs for:> IT Service Management> Enterprise Governance> Project Management> IT Security Management.PRAGO is a global accredited provider of professional business technology led consulting and learning services. We provide innovative solutions for organisations and individuals to get the best out of learning as well as helping companies improve organisational capability.
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Manager OperationsPrago Pvt Limited Jan 2017 - PresentPakistan -
Team Lead Quality Monitoring (Quality Management System & Training)Ufone Jan 2002 - Jan 2017Islamabad* Provide support to the Department Manager* Responsible of Monitoring Quality Performance of Call Centers.* Ensure to provide accurate feedback and counsel staff to improve customer experience* Day to Day management of the Amendments & Quality Assurance teams * Manage and motivate Quality Monitoring team members* Organize regular assessments to ensure staff are competent * Responsible and control various tasks within the team framework. * Organize Shift meeting and Training to keep staff updated -
Customer Services InchargeTcs Private Limited Sep 1996 - Jan 2002Islamabad* Ensuring outstanding customer service standard is upheld * Lead and manage the customer service team * Ensure all orders are received, and delivered on time * Identifying and implement new improvement techniques within the department.* Liaise daily with internal departments to ensure a smooth operations. * Ensure customers are informed throughout the shipment delivery process and notified if any delays occur
Abbas Haider Skills
Abbas Haider Education Details
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Ihmc IslamabadA
Frequently Asked Questions about Abbas Haider
What company does Abbas Haider work for?
Abbas Haider works for Prago Pvt Limited
What is Abbas Haider's role at the current company?
Abbas Haider's current role is Manager Operations.
What schools did Abbas Haider attend?
Abbas Haider attended Ihmc Islamabad.
What skills is Abbas Haider known for?
Abbas Haider has skills like Team Leadership, Team Management, Customer Experience, Call Center, Quality Assurance.
Who are Abbas Haider's colleagues?
Abbas Haider's colleagues are Agha Hussain Jafferi, Elinnur Amalina, Agha Ibrahim, Kiran Sahar, Rhianna Cooney, Agha Najam, A Askari.
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Abbas Haider
Ceo & Co-Founder | Digital Marketing Expert | Seo Specialist | Ui/Ux Design | Meta & Google Ads | Email Marketing | Branding & Strategy | Helping Businesses Scale With Innovative Marketing & Design SolutionsLahore -
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Abbas Haider
Vice President - Head Of Trade Finance / Cash Management - Financial Institutions At Deutsche BankPakistan3db.com, gmail.com, scalevp.com -
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