Abbey Kropp Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Illinois, United States

Personal Assistant & Support Specialist at POP & Props, a boutique balloon installation and event planning company, and Matcha Cita, a renowned café specializing in unique Matcha sweets, treats, and delicious drinks. Integral in daily operations, client management, and administrative tasks for both woman-owned businesses, dedicated to delivering exceptional service in the vibrant Chicagoland community.

Dayton, Ohio, United States

Managed a budget of roughly $650,000 and oversaw 3 management teams comprised of 12 managers, as well as 80+ sales associates. Responsible for the daily operations, marketing initiatives, product development, financial success, and human resources strategies at four physical coffee shops. First President in FE history to oversee 4 physical stores as well as an off campus division, the first of its kind.

Heritage Coffeehouse

Worked with the Chief Financial Officer and Accounts Payable Team to ensure financial statements and invoices were correctly reported. Responsible for working with other managers to analyze long term projects and tasks as well as report financial impacts and success to team members. Oversaw all buying decisions and inventory responsibilities. Accountable for all independent supplier relations and kept a positive relationship with enterprise centralized vendors. Responsible for new product… Show more Worked with the Chief Financial Officer and Accounts Payable Team to ensure financial statements and invoices were correctly reported. Responsible for working with other managers to analyze long term projects and tasks as well as report financial impacts and success to team members. Oversaw all buying decisions and inventory responsibilities. Accountable for all independent supplier relations and kept a positive relationship with enterprise centralized vendors. Responsible for new product development and analysis of product sales and pricing adjustments. Show less

Heritage Coffeehouse

Created coffee beverages and served grab-and-go food products in a timely and efficient manner. Greeted customers and answered questions to improve engagement to provide outstanding customer service. Managed financial transactions and promoted an established rewards system to achieve brand loyalty. Achieved established goals with a sufficient product and brand knowledge. Cleaned and organized coffeehouse regularly and performed closing procedures.

West Loop, Chicago, Il

Arlington Heights, Illinois, United States

Develop and monitor family schedule. Supervise and assist with homework. Organize and conduct recreational activities. Meet regularly with parents to discuss children’s activities and development as well as implementing discipline programs to promote desirable child behavior.

Des Plaines, Illinois, United States

Shopped for and delivered groceries to customers. Recommended, selected, and assisted to fulfill requests on out-of-stock products based on customer requests. Assisted customers with food selection, inquires, and order customization requests.

Lincoln Park, Chicago, Il

Engaged with customers, processed orders and entered them into point-of-sale system. Created matcha, coffee, and other beverages and prepared food quickly and efficiently. Memorized drink orders, recipes, and preferences of regular customers to increase brand loyalty.

Bachelor Of Arts In Sustainability W/ Concentration In Food Systems, Minor In Communications, Senior

Activities and Societies: Deans List: Fall 2021, Spring 2022, Summer 2022, Spring 2023, Summer 2023, Fall 2023 Involved in: Gamma Epsilon.

High School Diploma

Activities and Societies: National Music Honor Society, Kairos Leader, Treble Choir, Concert Choir, Spring Musicals, Spanish Club.