Abbey Less Email & Phone Number

Troy, Oh, Us

- Provide comprehensive support to the sales team across the country, ensuring smooth operations and efficient customer service.- Manage and resolve customer support issues related to sales, ensuring customer satisfaction and maintaining strong client relationships.- Assist the Chief Sales Officer in various tasks, including coordinating meetings, preparing reports, and conducting research.- Collaborate with cross-functional teams to execute projects aimed at increasing sales team profitability and efficiency.- Streamline processes and implement improvements to enhance overall sales support operations.- Develop and maintain sales-related documentation, including sales reports, performance metrics, and customer profiles.- Coordinate logistics for sales team events, conferences, and trade shows.

Remote

- Prepare and teach course material to students who do not speak English as a first language.- Gauge students learning with props, record classroom data, and give feedback to parents and teachers.- Interact with students using total physical response, clear annunciation, and appropriate expression.- Streamline the English curriculum instruction to beginning learners and extend it for advanced learners.

United States

- Partnered with corporate and branch sales teams to create an environment centered around customer service and an industry-best onboarding experience for new hires.- Collaborated with leadership and other stakeholders to continuously improve the onboarding experience.- Coordinated 20+ hours of onboarding training per new hire for 115 new hires, resulting in a 25% increased retention rate.- Supervised and measured activity during the onboarding lifecycle, promoted consistent, transparent communication, and ensured all parties are aware of their responsibilities and deadlines.- Severed as primary corporate point-of-contact for all new field sales team hires, delivered excellent customer service and support, and instilled confidence and trust in newly joining team members.- Established deep relationships through continuous communication and routine check-ins with new hires and hiring managers throughout the onboarding lifecycle.

Troy, Ohio, United States

Gave financial advice to clients, especially on matters related to savings, investments, loans, and securities.- Managed a book of business.- Built/maintained strong customer relationships and sought new clients using proactive, innovative approaches, including education.- Worked closely with management to strategize sales techniques to increase branch production and customer service.- Consistently recognized as a top-performing banker with balanced production in the district. Eight years of experience in developing sales prospects.

Greenville, Ohio

- Interviewed prospective clients to learn about their financial needs and to discuss any existing coverages.- Processed applications, payments, corrections, endorsements, and cancelations.- Prepared necessary paperwork to process insurance sales and renewals.

Richmond, Indiana

- Managed and oversaw events including last-minute details, problem-solving, welcoming guests, directing event set-up, communicating with staff, and organizing vendors.- Communicated with the marketing team to create effective advertisements for each event.- Stayed under budget while planning events which required problem-solving skills and out-of-the-box thinking.