Abbie Smith Email & Phone Number

United States

Contact clients with past due balances to collect payment in full, offer payment arrangementsand/or discuss settlement options, Assisted with billing inquiries and provided timely responsesto enhance customer satisfaction, Maintain consistently high KPIs and serve as a mentor andresource for team members, Provided excellent customer service, developing and maintainingclient relationships, Process payments, Escalating customer problems to appropriate party toresolve with… Show more Contact clients with past due balances to collect payment in full, offer payment arrangementsand/or discuss settlement options, Assisted with billing inquiries and provided timely responsesto enhance customer satisfaction, Maintain consistently high KPIs and serve as a mentor andresource for team members, Provided excellent customer service, developing and maintainingclient relationships, Process payments, Escalating customer problems to appropriate party toresolve with client in timely manner Show less

Dothan, Alabama, United States

Assist getting patients ready for adjustments, Take all X-Rays for new patients and yearlyexams, Determine patients range of motions for cervical and lumbar, perform thermographyscans, perform exercises rehabilitation for spinal exercises, maintain patient confidentiality,Verify insurance and benefits, answer and direct patient phone calls, process patient andinsurance payments, balancing end of day sheet reports, scheduling patients and maintains themon their care plan.

Dothan, Alabama, United States

Assisted patients in completing medical forms and collected fees as per insurance protocol,responsible for assuring the readiness of the reception area, opening the building at thedesignated time and having all front desk services fully operational at the start of business hours,scheduled appointments and performed all necessary clerical duties to insure office efficiency,collected all personal, medical, and insurance information to provide accurate verification ofbenefits… Show more Assisted patients in completing medical forms and collected fees as per insurance protocol,responsible for assuring the readiness of the reception area, opening the building at thedesignated time and having all front desk services fully operational at the start of business hours,scheduled appointments and performed all necessary clerical duties to insure office efficiency,collected all personal, medical, and insurance information to provide accurate verification ofbenefits, trained new employees on office procedures, policies and protocols, processed patientand insurance payments, insert medical coding for billing insurance. Show less