Abbie Filson Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

In-house end-to-end recruitment and acquisition, matching our strong culture and values with experienced, talented candidates. Directly hiring permanent staff for a variety of roles, including specialised technical and senior managerial-level.Creating and implementing innovative sourcing strategies and negotiations to acquire the best talent for Huon IT.

Sydney, Australia

Deskside support of 80 employees in the corporate office for all their hardware and software requirements. Remote support (via Bomgar) of the hotel end users including assisting local hotel IT Managers for Australia, New Zealand and the South Pacific region. Monitoring and administrating approx 30 servers, which includes:- Exchange 2003, ISA, Citrix.

Sydney, Australia

Supporting 200 staff across all state offices, with both hardware and software issues. Running network testing, AD replication and ensuring key services were running using IP monitor. Configuring new hardware to a SOE:- computers, printers and phones/blackberries and patching if necessary. Completing daily back up’s and weekly data restores. Managing and.

Sydney, Australia

Initial took the role as 1st line support taking and logging calls. As well as completing daily checklist and creating new user accounts etc. However I was more than capable in resolving 90% of the calls I received so was moved up to 2nd level, where I worked within a team of 3, resolving day to day issues with user’s hardware and software for the Sydney.

London, United Kingdom

BCD Travel took over The Travel Company and TQ3 Travel in the UK making it the 3rd largest worldwide Business Travel Agency. My role involved supporting the UK and Ireland's existing IT infrastructure resolving user, hardware and software issues: Desktop support duties include Windows 2000/XP and MS Office suite 2000/2003 and Citrix. Administering the.

London, United Kingdom

I worked in a helpdesk team of three before being promoted to team leader. We looked after 400 users across 30 different UK locations as well as external clients using our online tools. Duties involved full telephone helpdesk support with applications such as Sabre (GDS) and ICSAT (a back office accounting tool) as well as other bespoke travel related.